Mobile Lite R23
Cellular Emergency Alarm System Installer’s Guide
Dec. 02, 2022
Table of Contents
1.
INTRODUCTION ....................................................................................................................
1
1.1.
MOBILE LITE R23 .................................................................................................................
1
1.2.
WHAT’S IN THE BOX..............................................................................................................
1
2.
SYSTEM OVERVIEW ............................................................................................................
2
2.1.
IDENTIFYING THE PARTS .......................................................................................................
2
2.2.
POWER SUPPLY ....................................................................................................................
3
3. GETTING STARTED – SETTING UP MOBILE LITE..........................................................
4
3.1.
MOBILE LITE LANYARD AND ATTACHMENT ..........................................................................
4
3.2.
MOBILE LITE BELT CLIP AND ATTACHMENT.........................................................................
5
3.3.
CHARGING MOBILE LITE.......................................................................................................
6
3.4.
HARDWARE INSTALLATION (FOR PC PROGRAMMING TOOL) ..............................................
7
3.5.
SOFTWARE INSTALLATION (FOR PC PROGRAMMING TOOL)...............................................
9
3.5.1.
Installing USB Driver...................................................................................................
9
3.5.2. Installing PC Programming Tool ..............................................................................
9
4.
PROGRAMMING MOBILE LITE.........................................................................................
10
4.1.
PC PROGRAMMING TOOL (INSTALLERS ONLY) .................................................................
10
4.1.1.
Profile ............................................................................................................................
12
4.1.2.
SMS Program ..............................................................................................................
14
4.1.3.
APN................................................................................................................................
15
4.1.4.
Report Setting .............................................................................................................
16
4.1.5. Geo-fence .....................................................................................................................
22
4.1.6.
Settings ........................................................................................................................
26
4.1.7.
Device ...........................................................................................................................
32
4.1.8.
Miscellaneous .............................................................................................................
33
4.1.9.
Firmware ......................................................................................................................
34
4.2.
SMS REMOTE PROGRAMMING...........................................................................................
35
5. LOCAL RF DEVICE MANAGEMENT ................................................................................
36
6.
OPERATION .........................................................................................................................
37
6.1.
ANSWERING INCOMING CALLS ...........................................................................................
37
6.2.
CURRENT OPERATION CONDITION .....................................................................................
38
6.3.
GPS/WI-FI LOCATE FUNCTION ..........................................................................................
38
6.4.
GEOFENCING ......................................................................................................................
39
6.5.
ALARM ACTIVATION ............................................................................................................
40
6.5.1.
Alarm Report Procedure ..........................................................................................
42
6.5.2.
Callback Mode ............................................................................................................
45
6.5.3.
Speech Reporting Method .......................................................................................
46
6.5.4.
Report Sequence .......................................................................................................
47
6.6.
AIRPLANE MODE.................................................................................................................
49
6.7.
SLEEP MODE.......................................................................................................................
49
6.8.
USAGE RECOMMENDATION FOR FALL DETECTION ............................................................
50
6.9.
VOICE PROMPTS .................................................................................................................
51
7. APPENDIX ............................................................................................................................
52
7.1.
SMS REMOTE PROGRAMMING COMMANDS TABLE...........................................................
52
7.2.
CONTACT ID COMMUNICATIONS PROTOCOL AND FORMAT ...............................................
56
7.3.
SIA DIGITAL COMMUNICATION STANDARD.........................................................................
59
1. Introduction
1.1. Mobile Lite R23
Coming in a slimmer case design, Mobile Lite R23 is a light, portable and richly featured cellular medical alarm with GPS positioning, Wi-Fi positioning, GeoFencing and mobile network that protect you wherever you go. The built -in fall sensor will raise an alarm call when a fall has been detected.
The mobile lite unit is capable of playing voice prompts to raise the users’ self-awareness and reporting events via Speech, SMS and IP (Mobile Network) protocols to directly communicate with the monitoring centers.
1.2. What’s in the Box
Your Mobile Lite package includes the following items:
Items
Mobile Lite R23
Lanyard
Belt Clip
CT-6S
Regular Micro-USB Cable
5V 1A Adapter
Programming Micro-USB Cable (Optional)
1
2. System Overview
2.1. Identifying the Parts
Button/LED/Compon
Behavior
Function/Indication
ent
1.
Microphone
2.
Green LED
On
Charging
Flash every 5 seconds
Normal Operation
Red LED
Flash every 3 seconds
Low Battery
When Mobile Lite is charging, the Red LED will not indicate the battery
status.
3.
Amber LED
Flash every 3 seconds
Cellular Network fault
4.
Active Button
Press and hold for 20 seconds
- Turn on the unit (exit airplane
mode).
- Turn off the unit (enter
airplane mode)
Press once
Trigger emergency alarm
Press and hold for 5 seconds during
Cancel alarm
Guard Time
Press once when Mobile Lite is
Pick up incoming call
ringing
Press and hold for 5 seconds during
Terminate the call
a call
Press and hold for 8 seconds in
Enter RF device learning mode
normal mode
Press twice in learning mode
Remove all learnt device
Press once in learning mode
Exit learning mode
2
Button/LED/Compon
Behavior
Function/Indication
ent
5.
Speaker
6.
Info Button
One short press
Check battery level via voice
prompt (Battery Level 10-100)
Press and hold for more than 3
Check cellular signal strength
seconds and release
via voice prompt (GSM Signal
1-5)
Charging & Programming Cradle (CT-6S)
Charging & Programming Contact Plates
2. Micro-USB jack
2.2. Power Supply
Mobile Lite is powered by rechargeable battery. The typical charging time is 4 hours.
As the battery may not be 100% charged when you get your Mobile Lite, make sure to charge your Mobile Lite before the first use.
To charge Mobile Lite, please refer to 3.3. Charging Mobile Lite.
When Mobile Lite is low (when battery level is below 20) on battery, the Red LED will flash every 3 seconds and Mobile Lite will make Low Battery report as well as play twice a voice prompt “Mobile Lite battery is low. Please charge it”.
If battery is not changed after making Low Battery report, Mobile Lite will make the second Low Battery report when battery voltage drops too low and turn off GPS/Wi-Fi positioning function.
Mobile Lite makes a battery restored report to the CMS when its battery is fully recharged.
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3. Getting Started – Setting up Mobile Lite
3.1. Mobile Lite Lanyard and Attachment
Based on orders from customers, either Adjustable Lanyard or Lanyard with Magnetic Breakaway Clasp will be provided.
Adjustable Lanyard
Lanyard with Magnetic Breakaway
Clasp
Attachmet
Attachment
Hook the the lanyard onto the Mobile Lite unit.
Put the lanyard around the neck of the user.
Removal
Press the button to release the hook and remove the lanyard.
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3.2. Mobile Lite Belt Clip and Attachment
Attachment
Hook the the belt clip onto the Mobile Lite unit.
Use the clip to attach the
Mobile Lite to the user’s waistband or belt.
Removal
Press the button to release the hook and remove the belt clip.
<NOTE>
When the fall detection function is enabled for Mobile Lite, please use the lanyard to wear Mobile Lite unit on the neck and let it hang in front of the chest, so that Fall Sensor can be effectively triggered.
Please do not use the belt clip to wear the Mobile Lite on waistband or hide the Mobile Lite unit inside coat pocket, which may lead to difficult trigger or non-detection of fall.
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3.3. Charging Mobile Lite
Step 1. Place Mobile Lite into the CT-6S Cradle. Please make sure that the Charging Contact Plates of both Mobile Lite and the cradle are in
contact with each other. The Mobile Lite-R23 can also be inserted into the Cradle without removing the belt clip.
Picture A.
Picture B.
Mobile Lite-R23 without a belt clip
Mobile Lite-R23 with a belt clip
on CT-6S
on CT-6S
Step 2. Insert the cradle end of the Regular Micro-USB Cable into the
Micro-USB jack as shown in the picture:
Step 3. Insert the charging end of the Regular Micro-USB Cable into the AC Adapter and plug the adapter into a power socket.
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3.4. Hardware Installation (For PC Programming Tool)
Programming Micro-USB Cable
For programming via connecting Mobile Lite to CT-6S and then connecting to computer, a special Programming Micro-USB Cable is required. The USB end of programming cable is larger than the regular cable.
Always use the Programming micro USB cable for connecting CT-6S to computer.
Never use a regular micro USB cable for computer connection.
The programming cable is ONLY provided for sample order.
If extra Programming cable is needed, please contact your supplier.
Programming
Micro-USB Cable
Regular Micro-USB
Cable
To use PC Programming Tool for programming Mobile Lite, follow the hardware installation steps below:
Step 1. Place Mobile Lite into the CT-6S Cradle. Please make sure that the programming Contact Platesof both Mobile Lite and the cradle are in contact with each other.
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Step 2. Insert the cradle end of the Programming Micro-USB Cable into the
Micro-USB jack as shown in the picture:
Step 3. Insert the programming end of the Programming Micro-USB Cable into a computer USB port as shown in the picture below:
<WARNING>
If programming cable is not provided, please contact your supplier. DO NOT attempt to connect CT-6S to computer with a regular Micro-USB cable.
Programming
Regular Micro-USB
Micro-USB Cable
Cable
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3.5. Software Installation (For PC Programming Tool)
3.5.1. Installing USB Driver
Mobile Lite can be programmed via USB port connection of a computer using the PC Programming Tool software (using the Programming Cable).
If the computer cannot recognize the USB connection, please try installing the USB driver as instructed below.
Step 1. Make sure Mobile Lite is connected properly (please refer to 3.4. Hardware Installation)
Step 2. Please go to http://www.ftdichip.com/Drivers/VCP.htm. Scroll down the webpage and select the driver file according to your operation system, download and install the driver.
3.5.2. Installing PC Programming Tool
PC Programming Tool for Mobile Lite is a portable application and requires no installation. After installing the USB driver, simply unzip the file to a desired folder and execute the “Mobile_Tool.exe” file.
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4. Programming Mobile Lite
Mobile Lite can be programmed by sending SMS commands to the device or using a PC Programming Tool.
4.1. PC Programming Tool (Installers Only)
For system setting programming with PC Programming Tool software via USB port, follow instruction below.
Step 1. Execute the programming tool:
The following configuration screen will be opened.
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Step 2. Select the following settings in the top section of the configuration screen and click “Open.”
Port: Select the COM port generated for Mobile Lite after installing the USB Driver (the USB port connected to Mobile Lite).
Baud rate: 115200
Data: 8
Parity: None
Stop: 1
FlowCtrl: None
Step 3. Read Configuration
To start configuring Mobile Lite settings, click on “Open”. A Read configuration success message will pop up, click “OK” to proceed:
The current Mobile Lite setting will be displayed. Click on different tabs to see and edit Mobile Lite functions.
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4.1.1. Profile
The Profile function allows you to create and edit different setting profiles which can be easily accessed in the future for quick programming.
Current Setting
After reading the configuration of Mobile Lite, the Profile scroll down bar will now display “Current Setting” indicating PC Programming Tool is now displaying the current Mobile Lite configurations. Selecting different tabs will show the current values of each setting.
If you select a different profile from the drop down menu, the “Current Setting” profile will disappear to indicate the PC Programming Tool is no longer displaying Mobile Lite’s current configuration. To access Current Setting again, click on “Read”.
Default
When “Default” is selected, the PC Programming Tool will display default configurations of Mobile Lite, you can use this profile to return Mobile Lite to its default setting.
New Profile
To create a new profile, click on “New Profile”. A pop-up window will prompt you to enter a profile name:
After entering a profile name, the profile scroll down bar will show the new profile name:
After editing the settings, click “Save Profile” to save the profile settings. A
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pop-up window will indicate that the profile has been saved. You can use this profile in the future to apply the same setting to other Mobile Lite.
Apply profile
If you wish to apply all the configuration of a profile into Mobile Lite, go to each individual page and click on all the “Write” buttons to make sure all settings are programmed into Mobile Lite.
Profile Manager
Click on “Profile Manager” to manage the profiles:
Delete Profile
Select a profile and click on “Delete Profile”. A pop-up window will ask you to confirm the selection:
Select “Yes” to delete the profile, or “No” to return to the previous page.
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4.1.2. SMS Program
This tab allows the user to program SMS Keyword (15 characters max.) and Access Code 1 (4-8 digits) which are used for SMS Programming feature. Enter the information and click “Write” to complete programming. Please note that SMS Keyword is case-sensitive.
SMS Keyword: PROG (default)
Access Code: 1111 (default)
SMS Remote Programming Procedure
Step 1. Enter the SMS screen on your mobile phone or smartphone.
Step 2. Enter the programming command. The composition of the command is as below:
Command<colon>PROG<comma>1111<comma>Parameter1 <comma>Parameter2<comma>Parameter3
Command - Please refer to the Appendix for the 7.1. SMS Remote Programming Commands Table.
PROG - Default SMS Keyword
1111 - Default Access Code
Parameter – Programmed parameter.
Example:
CBTI:PROG,1111,5,5,1
The command CBTI is used to set Callback time & Two-way time, and enable/disable callback check access code.
Parameter 1: Callback timer, 0 = disable, 1-30 = 1-30 min
Parameter 2: Two-way time, 1-30 = 1-30 min
Parameter 3: callback check access code, 0 = Disable, 1= Enable
SPKVL:PROG,1111,3
The command SPKVL is used to adjust speaker volume of Mobile Lite Parameter: 1-5 speaker volume (1 = minimum, 5 = maximum)
<NOTE>
You can compose multiple commands in one SMS text message by using
“;” to separate each command.
Step 3. Send the command to Mobile Lite.
For detail information, please refer to 4.2. SMS Programming.
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4.1.3. APN
The APN setting must be completed for Mobile Lite to report events via cellular network.
Click “APN” to set APN Name, APN User and APN Password and click “Write” to confirm.
APN Name: The name of an access point for GPRS. Please ask your SIM card service provider for your APN.
APN User: Offered by your SIM card service provider. Please ask your service provider for your GPRS username. If no username is required, you may skip this step.
APN Password: Offered by your SIM card service provider. Please ask your service provider for your GPRS password. If no password is required, you may skip this step.
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4.1.4. Report Setting
The “Report” tab allows the user to configure report settings.
Mobile Lite reports over 3 media: IP (Mobile Network), Speech channel, and SMS message.
5 Report Indexes are available for setting:
4 programmable settings are available per Report Index:
Report Destination
Enter a report destination. The format of the report destination will depend on the Reporting Format (Type). Please see Report Destinations below.
If there are no report destinations programmed, Mobile Lite will not report upon alarm activation and will emit 1 beep as a reminder.
Event Filter
Select an event filter. The event filter determines which events are reported to the selected Report Destination.
Reporting Format (Type)
Select a reporting format. The reporting format determines how the events are reported to the Report Destination.
(Reporting) Groups
Assign the Report Index to a Reporting Group. The Reporting Group determines the sequence of reporting.
Click “Write” to apply the settings to Mobile Lite.
Report Destinations
After Report Format is determined, enter the Report Destinations according to the designated Report Format:
IP Report Format: AccountNumber@server:port
IP Reporting: When activated, Mobile Lite will send event code and location
information (if available) via mobile network.
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AccountNumber: Enter 4 to 23 alphanumeric account number assigned by CMS.
Server: Enter either the IP address or the domain name of receiver.
Port: Separate from Server with a colon “:”, then enter the port number
Example : 0001@59.124.123.66:50123
For XML Report Format, you can also enter
http://AccountNumber@server url or
https://AccountNumber@server url
AccountNumber: Enter 4 to 23 alphanumeric account number assigned by CMS.
Server URL: Enter the Server URL of receiver.
Example : http://111111@developer.climaxrd.com/soap/test https://111111@developer.climaxrd.com/soap/test
Speech reporting and SMS Text Report Format: PhoneNumber
Example: 0912345678
Speech Reporting: When activated, Mobile Lite will dial to the telephone number and open two-way voice communication directly.
Speech reporting is for Emergency Event only. Status event will not be sent via speech.
Please note that Location info cannot be sent via Speech.
It is recommended to program at least one IP report before a Speech Report. The IP and speech reports each should be assigned to a separate Group. During two-way communication, Mobile Lite location info will be updated every minute, and at the same time reported via the last successful IP channel. (refer to 6.5. Alarm Activation for more details).
SMS Text Reporting: When activated, Mobile Lite sends a SMS text message to the recipient. The message contains event information and a Google Map link for location. If the recipient’s receiver device supports map function, he/she can click on the link to locate Mobile Lite.
Event Filter
This parameter determines which events are reported to the selected Report Destination.
options: “All”, “Emergency” and “Status”. When an event is triggered, it will be
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reported to the reporting destination according to the setting. If set to All, the panel will report all events regardless of event type.
For example:
Mobile Lite being low on battery is a “status” event. If report index 3 and 5 are set as “status” and index 4 as “all” in event filters, this status event will be reported to destinations 3, 4, and 5.
For more information, refer to 8. Appendix for event code types.
Reporting Format (Type)
The available reporting formats include:
Speech: Mobile Lite reports over the Speech channel to allow the user to talk directly to the call recipient.
SIA_CID over IP: Mobile Lite reports digital CID event codes and location information over mobile network TCP Protocol in SIA format.
SIA2_CID over IP: Mobile Lite reports digital CID event codes and location information over mobile network TCP Protocol in SIA2 format.
SIA_CID over UDP: Mobile Lite reports digital CID event codes and location information over mobile network UDP Protocol in SIA format.
SIA2_CID over UDP: Mobile Lite reports digital CID event codes and location information over mobile network UDP Protocol in SIA2 format.
XML: XML reporting in Avant Guard XML protocol.
SMS CID: Mobile Lite sends a SMS text message containing event code and a location link.
SMS TEXT: Mobile Lite sends a SMS text message containing event information and a location link.
Group
The Reporting Group determines the sequence of reporting.
One Report Index can only be assigned to one Group.
Reporting within a Group:
If there are multiple Report Indexes programmed within a Group:
Mobile Lite will report according to the numeric order (e.g. 1 > 2 > 3, etc.) of the Report Index in a Group. Report will stop when one report is successful and Mobile Lite will regard reporting to this Group successful.
For example, if Report Index 1 and 4 are assigned to Group 1, Mobile Lite will stop reporting if reporting to Index 1 is successful. If reporting to Index 1
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failed, Mobile Lite will carry on reporting to Index 4.
If all reporting in a group failed, Mobile Lite will retry reporting.
Mobile Lite will try reporting within the same group for up to three times, (or until one of the reports is successful). If three times of trying within the same group failed, Mobile Lite will regard reporting to this Group unsuccessful.
From the example above, suppose all report failed, the report sequence would be:
1>4>1>4>1>4
Reporting Cycle
If multiple groups are assigned to the same event type (emergency or status), Mobile Lite will report according the group numeric order from the first programmed Group to the last programmed group. This report sequence is one reporting cycle.