VESTA 338

Mobile Lite R23

Cellular Emergency Alarm System Installer’s Guide

Dec. 02, 2022

			Table of Contents
1.	INTRODUCTION ....................................................................................................................	1
	1.1.	MOBILE LITE R23 .................................................................................................................	1
	1.2.	WHAT’S IN THE BOX..............................................................................................................	1
2.	SYSTEM OVERVIEW ............................................................................................................	2
	2.1.	IDENTIFYING THE PARTS .......................................................................................................	2
	2.2.	POWER SUPPLY ....................................................................................................................	3
3. GETTING STARTED – SETTING UP MOBILE LITE..........................................................	4
	3.1.	MOBILE LITE LANYARD AND ATTACHMENT ..........................................................................	4
	3.2.	MOBILE LITE BELT CLIP AND ATTACHMENT.........................................................................	5
	3.3.	CHARGING MOBILE LITE.......................................................................................................	6
	3.4.	HARDWARE INSTALLATION (FOR PC PROGRAMMING TOOL) ..............................................	7
	3.5.	SOFTWARE INSTALLATION (FOR PC PROGRAMMING TOOL)...............................................	9
	3.5.1.	Installing USB Driver...................................................................................................	9
	3.5.2. Installing PC Programming Tool ..............................................................................	9
4.	PROGRAMMING MOBILE LITE.........................................................................................	10
	4.1.	PC PROGRAMMING TOOL (INSTALLERS ONLY) .................................................................	10
	4.1.1.	Profile ............................................................................................................................	12
	4.1.2.	SMS Program ..............................................................................................................	14
	4.1.3.	APN................................................................................................................................	15
	4.1.4.	Report Setting .............................................................................................................	16
	4.1.5. Geo-fence .....................................................................................................................	22
	4.1.6.	Settings ........................................................................................................................	26
	4.1.7.	Device ...........................................................................................................................	32
	4.1.8.	Miscellaneous .............................................................................................................	33
	4.1.9.	Firmware ......................................................................................................................	34
	4.2.	SMS REMOTE PROGRAMMING...........................................................................................	35
5. LOCAL RF DEVICE MANAGEMENT ................................................................................	36
6.	OPERATION .........................................................................................................................	37
	6.1.	ANSWERING INCOMING CALLS ...........................................................................................	37
	6.2.	CURRENT OPERATION CONDITION .....................................................................................	38
	6.3.	GPS/WI-FI LOCATE FUNCTION ..........................................................................................	38
	6.4.	GEOFENCING ......................................................................................................................	39
	6.5.	ALARM ACTIVATION ............................................................................................................	40
	6.5.1.	Alarm Report Procedure ..........................................................................................	42
	6.5.2.	Callback Mode ............................................................................................................	45

6.5.3.	Speech Reporting Method .......................................................................................	46
6.5.4.	Report Sequence .......................................................................................................	47
6.6.	AIRPLANE MODE.................................................................................................................	49
6.7.	SLEEP MODE.......................................................................................................................	49
6.8.	USAGE RECOMMENDATION FOR FALL DETECTION ............................................................	50
6.9.	VOICE PROMPTS .................................................................................................................	51
7. APPENDIX ............................................................................................................................	52
7.1.	SMS REMOTE PROGRAMMING COMMANDS TABLE...........................................................	52
7.2.	CONTACT ID COMMUNICATIONS PROTOCOL AND FORMAT ...............................................	56
7.3.	SIA DIGITAL COMMUNICATION STANDARD.........................................................................	59

1. Introduction

1.1. Mobile Lite R23

Coming in a slimmer case design, Mobile Lite R23 is a light, portable and richly featured cellular medical alarm with GPS positioning, Wi-Fi positioning, GeoFencing and mobile network that protect you wherever you go. The built -in fall sensor will raise an alarm call when a fall has been detected.

The mobile lite unit is capable of playing voice prompts to raise the users’ self-awareness and reporting events via Speech, SMS and IP (Mobile Network) protocols to directly communicate with the monitoring centers.

1.2. What’s in the Box

Your Mobile Lite package includes the following items:

Items

• Mobile Lite R23

• Lanyard

• Belt Clip

• CT-6S

• Regular Micro-USB Cable

• 5V 1A Adapter

• Programming Micro-USB Cable (Optional)

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2. System Overview

2.1. Identifying the Parts

Button/LED/Compon		Behavior	Function/Indication
	ent
1.	Microphone
2.	Green LED		On	Charging
			Flash every 5 seconds	Normal Operation
	Red LED		Flash every 3 seconds	Low Battery
			When Mobile Lite is charging, the Red LED will not indicate the battery
			status.
3.	Amber LED		Flash every 3 seconds	Cellular Network fault
4.	Active Button		Press and hold for 20 seconds	- Turn on the unit (exit airplane
				mode).
				- Turn off the unit (enter
				airplane mode)
			Press once	Trigger emergency alarm
			Press and hold for 5 seconds during	Cancel alarm
			Guard Time
			Press once when Mobile Lite is	Pick up incoming call
			ringing
			Press and hold for 5 seconds during	Terminate the call
			a call
			Press and hold for 8 seconds in	Enter RF device learning mode
			normal mode
			Press twice in learning mode	Remove all learnt device
			Press once in learning mode	Exit learning mode
		2

Button/LED/Compon		Behavior	Function/Indication
	ent
5.	Speaker
6.	Info Button		One short press	Check battery level via voice
				prompt (Battery Level 10-100)
			Press and hold for more than 3	Check cellular signal strength
			seconds and release	via voice prompt (GSM Signal
				1-5)

Charging & Programming Cradle (CT-6S)

1. Charging & Programming Contact Plates

2. Micro-USB jack

2.2. Power Supply

• Mobile Lite is powered by rechargeable battery. The typical charging time is 4 hours.

• As the battery may not be 100% charged when you get your Mobile Lite, make sure to charge your Mobile Lite before the first use.

• To charge Mobile Lite, please refer to 3.3. Charging Mobile Lite.

• When Mobile Lite is low (when battery level is below 20) on battery, the Red LED will flash every 3 seconds and Mobile Lite will make Low Battery report as well as play twice a voice prompt “Mobile Lite battery is low. Please charge it”.

• If battery is not changed after making Low Battery report, Mobile Lite will make the second Low Battery report when battery voltage drops too low and turn off GPS/Wi-Fi positioning function.

• Mobile Lite makes a battery restored report to the CMS when its battery is fully recharged.

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3. Getting Started – Setting up Mobile Lite

3.1. Mobile Lite Lanyard and Attachment

Based on orders from customers, either Adjustable Lanyard or Lanyard with Magnetic Breakaway Clasp will be provided.

Adjustable Lanyard		Lanyard with Magnetic Breakaway
		Clasp

Attachmet

Attachment

• Hook the the lanyard onto the Mobile Lite unit.

• Put the lanyard around the neck of the user.

Removal

• Press the button to release the hook and remove the lanyard.

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3.2. Mobile Lite Belt Clip and Attachment

Attachment

• Hook the the belt clip onto the Mobile Lite unit.

• Use the clip to attach the

Mobile Lite to the user’s waistband or belt.

Removal

• Press the button to release the hook and remove the belt clip.

<NOTE>

• When the fall detection function is enabled for Mobile Lite, please use the lanyard to wear Mobile Lite unit on the neck and let it hang in front of the chest, so that Fall Sensor can be effectively triggered.

Please do not use the belt clip to wear the Mobile Lite on waistband or hide the Mobile Lite unit inside coat pocket, which may lead to difficult trigger or non-detection of fall.

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3.3. Charging Mobile Lite

Step 1. Place Mobile Lite into the CT-6S Cradle. Please make sure that the Charging Contact Plates of both Mobile Lite and the cradle are in

contact with each other. The Mobile Lite-R23 can also be inserted into the Cradle without removing the belt clip.

Picture A.	Picture B.
Mobile Lite-R23 without a belt clip	Mobile Lite-R23 with a belt clip
on CT-6S	on CT-6S

Step 2. Insert the cradle end of the Regular Micro-USB Cable into the

Micro-USB jack as shown in the picture:

Step 3. Insert the charging end of the Regular Micro-USB Cable into the AC Adapter and plug the adapter into a power socket.

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3.4. Hardware Installation (For PC Programming Tool)

Programming Micro-USB Cable

For programming via connecting Mobile Lite to CT-6S and then connecting to computer, a special Programming Micro-USB Cable is required. The USB end of programming cable is larger than the regular cable.

Always use the Programming micro USB cable for connecting CT-6S to computer.

Never use a regular micro USB cable for computer connection.

The programming cable is ONLY provided for sample order.

If extra Programming cable is needed, please contact your supplier.

Programming

Micro-USB Cable

Regular Micro-USB

Cable

To use PC Programming Tool for programming Mobile Lite, follow the hardware installation steps below:

Step 1. Place Mobile Lite into the CT-6S Cradle. Please make sure that the programming Contact Platesof both Mobile Lite and the cradle are in contact with each other.

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Step 2. Insert the cradle end of the Programming Micro-USB Cable into the

Micro-USB jack as shown in the picture:

Step 3. Insert the programming end of the Programming Micro-USB Cable into a computer USB port as shown in the picture below:

<WARNING>

• If programming cable is not provided, please contact your supplier. DO NOT attempt to connect CT-6S to computer with a regular Micro-USB cable.

Programming	Regular Micro-USB
Micro-USB Cable	Cable
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3.5. Software Installation (For PC Programming Tool)

3.5.1. Installing USB Driver

Mobile Lite can be programmed via USB port connection of a computer using the PC Programming Tool software (using the Programming Cable).

If the computer cannot recognize the USB connection, please try installing the USB driver as instructed below.

Step 1. Make sure Mobile Lite is connected properly (please refer to 3.4. Hardware Installation)

Step 2. Please go to http://www.ftdichip.com/Drivers/VCP.htm. Scroll down the webpage and select the driver file according to your operation system, download and install the driver.

3.5.2. Installing PC Programming Tool

PC Programming Tool for Mobile Lite is a portable application and requires no installation. After installing the USB driver, simply unzip the file to a desired folder and execute the “Mobile_Tool.exe” file.

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4. Programming Mobile Lite

Mobile Lite can be programmed by sending SMS commands to the device or using a PC Programming Tool.

4.1. PC Programming Tool (Installers Only)

For system setting programming with PC Programming Tool software via USB port, follow instruction below.

Step 1. Execute the programming tool:

The following configuration screen will be opened.

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Step 2. Select the following settings in the top section of the configuration screen and click “Open.”

• Port: Select the COM port generated for Mobile Lite after installing the USB Driver (the USB port connected to Mobile Lite).

• Baud rate: 115200

• Data: 8

• Parity: None

• Stop: 1

• FlowCtrl: None

Step 3. Read Configuration

To start configuring Mobile Lite settings, click on “Open”. A Read configuration success message will pop up, click “OK” to proceed:

The current Mobile Lite setting will be displayed. Click on different tabs to see and edit Mobile Lite functions.

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4.1.1. Profile

The Profile function allows you to create and edit different setting profiles which can be easily accessed in the future for quick programming.

Current Setting

After reading the configuration of Mobile Lite, the Profile scroll down bar will now display “Current Setting” indicating PC Programming Tool is now displaying the current Mobile Lite configurations. Selecting different tabs will show the current values of each setting.

If you select a different profile from the drop down menu, the “Current Setting” profile will disappear to indicate the PC Programming Tool is no longer displaying Mobile Lite’s current configuration. To access Current Setting again, click on “Read”.

Default

When “Default” is selected, the PC Programming Tool will display default configurations of Mobile Lite, you can use this profile to return Mobile Lite to its default setting.

New Profile

To create a new profile, click on “New Profile”. A pop-up window will prompt you to enter a profile name:

After entering a profile name, the profile scroll down bar will show the new profile name:

After editing the settings, click “Save Profile” to save the profile settings. A

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pop-up window will indicate that the profile has been saved. You can use this profile in the future to apply the same setting to other Mobile Lite.

Apply profile

If you wish to apply all the configuration of a profile into Mobile Lite, go to each individual page and click on all the “Write” buttons to make sure all settings are programmed into Mobile Lite.

Profile Manager

Click on “Profile Manager” to manage the profiles:

Delete Profile

Select a profile and click on “Delete Profile”. A pop-up window will ask you to confirm the selection:

Select “Yes” to delete the profile, or “No” to return to the previous page.

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4.1.2. SMS Program

This tab allows the user to program SMS Keyword (15 characters max.) and Access Code 1 (4-8 digits) which are used for SMS Programming feature. Enter the information and click “Write” to complete programming. Please note that SMS Keyword is case-sensitive.





SMS Keyword: PROG (default)

Access Code: 1111 (default)

SMS Remote Programming Procedure

Step 1. Enter the SMS screen on your mobile phone or smartphone.

Step 2. Enter the programming command. The composition of the command is as below:

Command<colon>PROG<comma>1111<comma>Parameter1 <comma>Parameter2<comma>Parameter3









Command - Please refer to the Appendix for the 7.1. SMS Remote Programming Commands Table.

PROG - Default SMS Keyword

1111 - Default Access Code

Parameter – Programmed parameter.

Example:

1. CBTI:PROG,1111,5,5,1

The command CBTI is used to set Callback time & Two-way time, and enable/disable callback check access code.

Parameter 1: Callback timer, 0 = disable, 1-30 = 1-30 min

Parameter 2: Two-way time, 1-30 = 1-30 min

Parameter 3: callback check access code, 0 = Disable, 1= Enable

1. SPKVL:PROG,1111,3

The command SPKVL is used to adjust speaker volume of Mobile Lite Parameter: 1-5 speaker volume (1 = minimum, 5 = maximum)

<NOTE>

• You can compose multiple commands in one SMS text message by using

“;” to separate each command.

Step 3. Send the command to Mobile Lite.

For detail information, please refer to 4.2. SMS Programming.

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4.1.3. APN

The APN setting must be completed for Mobile Lite to report events via cellular network.

Click “APN” to set APN Name, APN User and APN Password and click “Write” to confirm.

• APN Name: The name of an access point for GPRS. Please ask your SIM card service provider for your APN.

• APN User: Offered by your SIM card service provider. Please ask your service provider for your GPRS username. If no username is required, you may skip this step.

• APN Password: Offered by your SIM card service provider. Please ask your service provider for your GPRS password. If no password is required, you may skip this step.

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4.1.4. Report Setting

The “Report” tab allows the user to configure report settings.

Mobile Lite reports over 3 media: IP (Mobile Network), Speech channel, and SMS message.

5 Report Indexes are available for setting:

4 programmable settings are available per Report Index:

1. Report Destination

Enter a report destination. The format of the report destination will depend on the Reporting Format (Type). Please see Report Destinations below.

If there are no report destinations programmed, Mobile Lite will not report upon alarm activation and will emit 1 beep as a reminder.

1. Event Filter

Select an event filter. The event filter determines which events are reported to the selected Report Destination.

1. Reporting Format (Type)

Select a reporting format. The reporting format determines how the events are reported to the Report Destination.

1. (Reporting) Groups

Assign the Report Index to a Reporting Group. The Reporting Group determines the sequence of reporting.

Click “Write” to apply the settings to Mobile Lite.

Report Destinations

After Report Format is determined, enter the Report Destinations according to the designated Report Format:

• IP Report Format: AccountNumber@server:port

IP Reporting: When activated, Mobile Lite will send event code and location

information (if available) via mobile network.

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AccountNumber: Enter 4 to 23 alphanumeric account number assigned by CMS.

Server: Enter either the IP address or the domain name of receiver.

Port: Separate from Server with a colon “:”, then enter the port number

Example : 0001@59.124.123.66:50123

For XML Report Format, you can also enter

http://AccountNumber@server url or

https://AccountNumber@server url

AccountNumber: Enter 4 to 23 alphanumeric account number assigned by CMS.

Server URL: Enter the Server URL of receiver.

Example : http://[e-mail]/soap/test https://[e-mail]/soap/test

• Speech reporting and SMS Text Report Format: PhoneNumber

Example: 0912345678

Speech Reporting: When activated, Mobile Lite will dial to the telephone number and open two-way voice communication directly.

• • Speech reporting is for Emergency Event only. Status event will not be sent via speech.

  • Please note that Location info cannot be sent via Speech.

  • It is recommended to program at least one IP report before a Speech Report. The IP and speech reports each should be assigned to a separate Group. During two-way communication, Mobile Lite location info will be updated every minute, and at the same time reported via the last successful IP channel. (refer to 6.5. Alarm Activation for more details).

SMS Text Reporting: When activated, Mobile Lite sends a SMS text message to the recipient. The message contains event information and a Google Map link for location. If the recipient’s receiver device supports map function, he/she can click on the link to locate Mobile Lite.

Event Filter

This parameter determines which events are reported to the selected Report Destination.

1. options: “All”, “Emergency” and “Status”. When an event is triggered, it will be

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reported to the reporting destination according to the setting. If set to All, the panel will report all events regardless of event type.

For example:

• Mobile Lite being low on battery is a “status” event. If report index 3 and 5 are set as “status” and index 4 as “all” in event filters, this status event will be reported to destinations 3, 4, and 5.

• For more information, refer to 8. Appendix for event code types.

Reporting Format (Type)

The available reporting formats include:

• Speech: Mobile Lite reports over the Speech channel to allow the user to talk directly to the call recipient.

• SIA_CID over IP: Mobile Lite reports digital CID event codes and location information over mobile network TCP Protocol in SIA format.

• SIA2_CID over IP: Mobile Lite reports digital CID event codes and location information over mobile network TCP Protocol in SIA2 format.

• SIA_CID over UDP: Mobile Lite reports digital CID event codes and location information over mobile network UDP Protocol in SIA format.

• SIA2_CID over UDP: Mobile Lite reports digital CID event codes and location information over mobile network UDP Protocol in SIA2 format.

• XML: XML reporting in Avant Guard XML protocol.

• SMS CID: Mobile Lite sends a SMS text message containing event code and a location link.

• SMS TEXT: Mobile Lite sends a SMS text message containing event information and a location link.

Group

The Reporting Group determines the sequence of reporting.

One Report Index can only be assigned to one Group.

Reporting within a Group:

If there are multiple Report Indexes programmed within a Group:

• Mobile Lite will report according to the numeric order (e.g. 1 > 2 > 3, etc.) of the Report Index in a Group. Report will stop when one report is successful and Mobile Lite will regard reporting to this Group successful.

For example, if Report Index 1 and 4 are assigned to Group 1, Mobile Lite will stop reporting if reporting to Index 1 is successful. If reporting to Index 1

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failed, Mobile Lite will carry on reporting to Index 4.

• If all reporting in a group failed, Mobile Lite will retry reporting.

Mobile Lite will try reporting within the same group for up to three times, (or until one of the reports is successful). If three times of trying within the same group failed, Mobile Lite will regard reporting to this Group unsuccessful.

From the example above, suppose all report failed, the report sequence would be:

1>4>1>4>1>4

Reporting Cycle

• If multiple groups are assigned to the same event type (emergency or status), Mobile Lite will report according the group numeric order from the first programmed Group to the last programmed group. This report sequence is one reporting cycle.

• Reporting cycle is regarded as successful if any Group is successful, but Mobile Lite will terminate reporting only after completing the reporting cycle (going from the first programmed group to the last programmed group).

• Reporting behavior depends on the event type:

  • Emergency Events:

    • When reporting to the first group is successful, Reporting is regarded as successful. Mobile Lite will still report to the next group until all groups have been tried to complete the reporting cycle.

For example, Groups 1 and 3 are assigned to Emergency Events:

If Group 1 is successful, Mobile Lite will still report to Group 3.

If reporting to Group 3 is successful, Mobile Lite will terminate reporting.

If reporting to Group 3 is unsuccessful (going through all the Report Indexes within the group for 3 times), Mobile Lite will also terminate reporting.

• When reporting to the first group failed (going through all the Report Indexes within the group for 3 times), Mobile Lite will start reporting to the next group. When reporting to the second group succeeds, reporting is regarded as successful. If no other group is programmed, Mobile Lite will stop reporting. If there are more groups programmed, Mobile Lite will continue reporting until all groups have been tried to complete the reporting cycle.

• If reporting to all the programmed groups failed in a reporting cycle, Mobile Lite will wait for 5 minutes. After 5 minutes, Mobile

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Lite will retry as it starts another reporting cycle.

For Emergency event, Mobile Lite will try reporting for up to three reporting cycles. If going through three reporting cycles and all failed, Mobile Lite will terminate reporting.

Example 1, if Groups 1 and 3 are programmed for “Emergency” reports, and assuming NO successful report until Group 1 is successful after the second try:

Group 1 > Group 3 > Wait 5 minutes > Group 1 (Success!) > Group 3 > Stops reporting whether Group 3 is successful or not.

Example 2, if Groups 1 and 3 are programmed for “Emergency” reports, and assuming there is NO successful report:

Group 1 > Group 3 > Wait 5 minutes > Group 1 > Group 3 > Wait 5 minutes > Group 1 > Group 3 > Stops reporting

• Status Events:

Mobile Lite will only go through one reporting cycle for Status reports.

For example, if Groups 1 and 3 are programmed for “Status” reports:

Group 1 > Group 3 > Stops reporting whether Groups 1 and 3 succeeded or not

SMS Report text format

• Below are the SMS Text messages sent to user according to the condition of the Mobile Lite.

SMS text table:

Mobile Lite Condition	SMS Text format
Low battery status	Mobile Lite Low Battery
Battery voltage restored	Mobile Lite Battery Restored
Wakes up time	Mobile Lite Periodic Test
GPS signal lost	Mobile Lite GPS Signal Failure
Carrier leaves GeoFence area	Mobile Lite has exit GeoFence Area
Carrier enters GeoFence area	Mobile Lite has entered GeoFence
	Area

• When help is sent by pressing the Mobile Lite’s Button, in which according to CID event code, the user will receive SMS text format as follows:

Mobile Lite Medical Help

Mobile Lite Medical Help maps.google.com/maps?q=12.12312,121.123123

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Mobile Lite Medical Help maps.google.com/maps?q=12.12312,121.123123 By:WiFi

Mobile Lite Medical Help maps.google.com/maps?q=12.12312,121.123123 Last Know Loc. 1 Min Ago

Mobile Lite Medical Help maps.google.com/maps?q=12.12312,121.123123 Last Know Loc. 1 Hour Ago

<For Example>:

• Mobile Lite Medical Help maps.google.com/maps?q=12.12312,121.123123:

(Display Mobile Lite exact location where help is sent through GPS signal).

• Mobile Lite Medical Help maps.google.com/maps?q=12.12312,121.123123 By:WiFi

(Display Mobile Lite exact location where help is sent through WiFi positioning).

• Mobile Lite Medical Help maps.google.com/maps?q=12.12312,121.123123 Last Know Loc. 1 Min Ago

(Display Mobile Lite exact location where help is sent through GPS signal with the last time the location spotted).

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4.1.5. Geo-fence

The “Geo-fence” tab allows the user to setup a GeoFence area.

• When GeoFencing is enabled, Mobile Lite will check its location every 2 minutes.

• If the user leaves the GeoFence area and is detected while Mobile Lite is checking its location, it will automatically report to the report destinations.

• If the user returns to the GeoFence area, it will also send restoration report to the report destinations.

• When Mobile Lite makes a second low battery report to the CMS, the GPS function is turned off and GeoFence function will also be turned off.

Circle Operational Area

Select “Circle Range” to program a circular GeoFence area.

Latitude: Enter the location latitude of the center of the operational area (-90 to 90).

Longitude: Enter the location longitude of the center of the operational area (-180 to 180).

Both Latitude and Longitude accept coordinates of up to 6 decimal points. Due to the mechanics of GPS positioning, the 6th decimal point may deviate slightly from

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the entered value. However, the actual position is affected very slightly.

Radius: Enter the radius of the operational area with respect to the center of the operational area (200 to 10,000 meters).

Click on “Write” to submit the settings.

To identify the latitude and longitude of a particular location, follow the steps below to identify a coordinate using Google Map:

Step 1: Open internet browser and access Google Map.

Step 3: Right-Click on a location and select “What’s here?” as shown:

Step 4: The latitude and longitude will be shown respectively:

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Polygon Operational Area

Select “Polygon Range” to set a Polygon shaped GeoFence area.

Polygon Vertex Number: Select the number of vertices the polygon will have (3 or 4). If 3 is selected, Latitude4 and Longitude4 will dim to prevent selection.

Latitude 1-4: Enter the location latitude of 1-4 vertices of the operational area (-90 to 90).

Longitude 1-4: Enter the location longitude of 1-4 vertices of the operational area (-180 to 180).

Mobile Lite will connect the coordinates consecutively (from 1 > 2 > 3 > 4) and draw up a GeoFence area (see Example below). Do not cross any coordinate connections (to prevent GeoFence area error).

Both Latitude and Longitude accept coordinates of up to 6 decimal points. Due to the mechanics of GPS positioning, the 6th decimal point may deviate slightly from the entered value. However, the actual position is affected very slightly.

Click on “Write” to submit the settings.

Example:

For a polygon of 4 vertices. Enter the coordinates from coordinate 1 to coordinate 4 to create a GeoFence area as shown (pink-colored area):

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1

2

4

3

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4.1.6. Settings

The Settings tab allows you to program general configuration for Mobile Lite.

Click “Write” when you have completed all settings to confirm.

• Guard Time:





The Guard Time will begin to count down when the Active Button on Mobile Lite is pressed for 2 seconds. If a false alarm is triggered, it can be canceled during guard time by pressing and holding the Active Button for 5 seconds.

After the Guard Time has expired, Mobile Lite will begin report, the alarm event cannot be cancelled after Guard Time has expired.

• Guard Time Fall Sensor:

  • • The Guard Time for Fall Sensor’s fall detection function is set separately from regular Guard Time.

    • If a false alarm is triggered by Fall Detection, it can be canceled within the guard time fall sensor period by pressing the Active Button of Mobile Lite for 5 seconds or pressing the Active Button of the learnt-in RF device for a duration determined by the device (please refer to the device user manual).

    • After the Guard Time for Fall Sensor has expired, Mobile Lite will begin to report, and the alarm event cannot be cancelled after Guard Time for Fall Sensor has expired.

  • This function is only used when a fall is detected, if the Active Button on Mobile Lite or the Active Button of the learnt-in Fall Sensor is pressed to activate alarm, normal guard time is used instead.

• Fall Sensor Sensitivity:

  • Select a preferred sensitivity level for the learned-in Fall Sensor FS-3.

(5 is the highest sensitivity level while 1 is the lowest sensitivity level.)

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• • After setting the sensitivity level from the Control Panel, please press and hold the button on the fall sensor for 8 seconds to receive the sensitivity level data from the Control Panel. (Refer to the Fall Sensor FS-3 user manual to complete sensitivity setting.)

• Speaker Volume Level

  • • Adjust the speaker volume of Mobile Lite from a scale of 1-5, where 1 = minimum speaker volume

5 = maximum speaker volume (default)

• Auto Check-In Interval:





You can select the length of the interval between auto check-in reports.

When the Mobile Lite makes the auto check-in report to CMS, its location info will also be updated and sent with the report.





There will be no auto check-in report if you select “Disable.”

Whenever Mobile Lite is programmed, the auto check-in timer will be reset.

• Auto Check-In Offset:

  • • After Mobile Lite is rebooted, reset or programmed, the system will start counting down the time for the first Auto check-in report.

    • Mobile Lite will send the first check-in report according to the setting of Auto Check-In Offset time. Afterwards, Mobile Lite will send reports according to the setting of Auto Check-in Interval.

• Mobile Fall Detection

  • • Select to enable or disable the fall detection function of Mobile Lite.

• Mobile Fall Detection Sensitivity

  • • Select a preferred sensitivity level for Mobile Fall Detection. (5 is the highest sensitivity level while 1 is the lowest sensitivity level.)

• Help Event (Selecting an event code):

  • You can select the event code to be sent to the CMS when the Active Button of Mobile Lite is pressed for 2 seconds. Choose your preferred event code in the box after “Help Event” and click “Write.”

  • There are three options for the event code:

    • • 100: Medical

      • 101: Emergency

      • 120: Panic

• Speech Report Ack:

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



Use this option to set how Mobile Lite should determine whether Speech Reporting is successful.

When set to “Off Hook”. Mobile Lite will consider the Speech Report successful when the call recipient picks up the call.

• • When set to “Any DTMF”. Mobile Lite will only consider the Speech Report successful until the call recipient has entered any DMTF command.

• Two-Way Timer:

  • When Mobile Lite makes Speech Report or answer an incoming call. The duration of Two-way communication is conditioned by the Two-Way Timer setting.

  • Pressing any DTMF key during Two-way communication (except DTMF 9) will reset the communication time to the preset duration.

• Callback Timer:

  • After an alarm is reported to all the reporting destinations and at least one of them is successful, Mobile Lite will start a waiting period (callback time) to auto answer any incoming calls.

  • When Mobile Lite receives an incoming call within the callback timer, it will auto answer the call (after the first ring) and wait for the Access Code (default: 1111) and # key entry within 15 seconds.





When the correct Access Code is received, Mobile Lite will open a full-duplex Two-way communication. Use DTMF commands to switch communication type.

The Access Code (and the # key) must be entered within 15 seconds or the system will disconnect the call automatically.





Press DTMF (9) on Mobile Lite to terminate the call.

When callback timer is up, the system will automatically exit the waiting mode and return to idle mode.

• Callback Check Access code:

  • When set as “Disable”, Mobile Lite will auto answer an incoming call within the callback timer and open a full-duplex Two-way communication without checking the Access Code (default: 1111).

  • When set as “Enable”, Mobile Lite auto answer an incoming call (after the first ring) within the callback timer, and wait for the correct Access Code (default: 1111) and # key entry within 15 seconds before it opens a full-duplex Two-way communication. If the correct Access Code (and the # key) are not entered within 15 seconds, the system will disconnect the call automatically.

• Guard Time Sound:

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• • Select “on” to enable beeps during guard time or “off” to disable the beeping sound during guard time.

• Confirmation Sound:

  • Select “on” to enable confirmation beeps during reporting or “off” to disable confirmation beeps during reporting.

• Mobile Silent

  • When this function is set to “On”, silent mode is turned on where all sounds are silent.

  • When this function is set to “Off”, silent mode is turned off.

  • When Mobile Silent is enabled, a Listen-in only communication will be established initially for Speech Reporting. The call recipient can enter DTMF keys to change communication types (please refer to 6.5. Alarm Activation for more details).

• Answering Incoming Calls:





Off: Mobile Lite remains silent when there is an incoming call.

Enable(Ring): Mobile Lite will ring when there is an incoming call.

Press the Active Button to answer the call.

• • Enable(Auto-Answer): Mobile Lite will auto-answer an incoming call.

Depending on the setting of “Incoming Call Check Access Code” (see below), Mobile Lite will check the Access Code or not before it opens a full-duplex Two-way communication.

• Incoming Call Check Access code:

  • • When set as “Disable”, Mobile Lite will auto answer an incoming call and open a full-duplex Two-way communication without checking the Access Code (default: 1111).

    • When set as “Enable”, Mobile Lite auto answer an incoming call (after the first ring), and wait for the correct Access Code (default: 1111) and

# key entry within 15 seconds before it opens a full-duplex Two-way communication. If the correct Access Code (and the # key) are not entered within 15 seconds, the system will disconnect the call automatically.

• Press sensor button to end call:

  • Enable: When enabled, pressing the Active Button of RF device (WTR, Fall Sensor or PB) once will end two-way communication.

  • Disable: When disabled, pressing the Active Button of RF device will NOT end two-way communication. (Default)

• Voice Prompt

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• • Enable: Mobile Lite will play voice prompts accordingly.

  • Disable: Mobile Lite will not play voice prompts.

• AGPS

  • Select to enable or disable APGS (Assisted GPS) for Mobile Lite.

  • When APGS is enabled (Factory Default), data connection will be used to contact the assistance server for AGPS information to improve the performance of GPS.

• Use Last Position





When Enabled, Mobile Lite will regularly scan for nearby Wi-Fi hotspots, other wireless access points and store the data according set time interval. If Wi-Fi data cannot be obtained, Mobile Lite will check GPS location instead.

When Mobile Lite is activated to send alarm report, it will begin to check last position while acquiring new Location. If new location cannot be acquired by the time Guard Time ends, Mobile Lite will send report with last location. After new location is acquired, Mobile Lite will send another report to update the location info.

<NOTE>

• Mobile Lite will check Last Location by transmitting last stored Wi-Fi hotspot data to Google Wi-Fi positioning service for location identification or using last acquired GPS location if there is any. (GPS function is only turned on when no Wi-Fi hotspot data is obtained.)

• Mobile Lite will disregard Last location if it is older than 8 hours.

When Disabled, Mobile Lite will NOT scan for nearby Wi-Fi hotspots or check GPS location regularly. When Mobile Lite is activated to send a report, if new location cannot be acquired by the time Guard Time ends, Mobile Lite will send report without location. After new location is acquired, Mobile Lite will send another report to update the location info.

• Geofence Alert and Continuous GPS report:

  • Mobile Lite will send report with location info when the user leaves the pogrammed Geofence area. (See 4.1.5 Geo-fence)

  • By setting the Continuous GPS Report function, the Mobile Lite user's location will be continuously tracked and updated after Geofence alarm according to the set report interval and Report period.

    • Report Period: Set the continuous GPS report period after Geofence alarm. Mobile Lite will keep reporting GPS location during report period.

    • Report Interval: Select the period of time between each GPS

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location report during report period. You can set the report interval from 0-60 minutes. When set as 0, Mobile Lite will not update or report GPS location, continuous GPS Report function is disabled

• For example, if Report Period is selected as “1 hour” and Report

Interval set as “3 minutes”, Mobile Lite will keep checking and reporting GPS location every 3 minutes during the 1 hour-period after Geofence Alarm.

• Caller ID: Caller ID #1 & Caller ID #2

  • The device will instantly pick up the call if the incoming caller ID matches with the number(s) programmed in this function.

  • The device will match the numbers starting from the last digit. For example, if a number string 321 is programmed, the device will instantly pick up any call that has a caller ID of 321 as the last 3 digits.

  • Up to 15 numeric digits are allowed per setting.

• Sleep Mode

  • Sleep Mode can be enabled or disabled in the Settings tab.

  • When Sleep Mode is enabled, if no movement (at least 10 steps) is detected for 15 minutes, Mobile Lite R29 will automatically enter Sleep Mode (power off its cellular module) to conserve battery power. Please refer to 6.7. Sleep Mode.

  • Sleep Mode is disabled by default.

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4.1.7. Device

Click on the “Device” tab for Device settings where you can view device zone, type, add or remove devices.

For learning new device(s), please use local learning mode or use the PC Programming Tool.

Add Sensor:

Depends on the supplier, a Sensor ID of the device may be labeled (usually on the back of the device). Users can use the “Add Sensor” function to include sensors into the Mobile Lite.

• Click on the “Add Sensor” button:

• Enter the Sensor ID (the barcode on the back of the sensor). A sensor ID is a combination of digits 1-9 and characters A-F and can contain 10 or 14 characters (can be uppercase or lowercase characters).

• If the sensor is successfully added, the sensor will be assigned from Zone 1 to 20 in sequence.

Removing sensors:

Click on the device entry you wish to delete from the Device List, and then click the “Delete Sensor” button.

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4.1.8. Miscellaneous

Click on the “Misc.” tab to program miscellaneous options:

• Signal Strength

  • Click on the Signal Strength button to obtain GSM signal strength. The IMEI number of GSM module will be displayed on the right side of GSM signal strength. Mobile Lite will play a voice prompt “GSM Signal (1-5)” to indicate the signal strength when it just connects to a mobile network, where GSM Signal 1 represents the weakest signal strength, and GSM Signal 5 represents the strongest signal strength.

• Scream Duration

  • Select a duration and click on the Scream button. Mobile Lite will emit a series of long beeps for the duration. A location information will also be sent to the reporting destination(s).

• Location

  • Clicking on this button to send current location information to the reporting destinations.

• Reboot Device

  • Click “Reboot Device” to reboot Mobile Lite. This will not remove any programmed parameters on Mobile Lite.

• Reboot GSM

  • Click “Reboot GSM” will reset the Cellular module.

• Factory Reset

  • Factory Resetting Mobile Lite will clear all programmed parameters.

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4.1.9. Firmware

To update the firmware of Mobile Lite:

Step 1. Click “Firmware”.

Step 2. Select the firmware update speed from the drop down menu. The shorter the time, the faster the update speed; however some computer may not be able to support high update speed and doing so may crash the computer. You may start by selecting 5 milliseconds, if the computer could not support this speed, change to 100 milliseconds.

Step 3. Select the provided firmware in your computer. A small window will pop-up with the message “Read file ! OK!”. Click on the “OK” button and the update process will start.

Total elapsed time will be displayed to show how long the updating process has elapsed.

Step 4. When the updating process is completed, a message “Firmware update success!” will be displayed in a pop-up window.

Click on “OK” and the programming tool will read the settings of Mobile Lite again.

<WARNING>

• During updating process, please DO NOT disconnect Mobile Lite from the computer nor clicking on the “Close” button of the programming tool.

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4.2. SMS Remote Programming

Step 1. Enter the SMS screen on your mobile phone or smartphone.

Step 2. Enter the programming command (see the SMS remote programming commands tables below).

Step 3. Enter a colon (:).

Step 4. Enter SMS Keyword (default is PROG).

Step 5. Enter a comma (,).

Step 6. Enter the Access Code (default is 1111).

Step 7. Enter a comma (,).

Step 8. Enter the parameter(s).

Step 9. The composition of the command is completed. You can send the command to Mobile Lite now.

<NOTE>

• If the SMS message text format of your mobile phone is not English, please change it to English for SMS remote programming.

Example: To set IPOG as the keyword, you can send the following command:

SUPPR:PROG,1111,IPOG

SUPPR	=	Programming command
:	=	Colon
PROG	=	SMS Keyword
,	=	Comma
1111	=	Access Code
,	=	Comma
IPOG	=	Programmed parameter

<NOTE>

• You can compose multiple commands in one SMS text message by using “;” to separate each command.

Please refer to the Appendix for the 7.1. SMS Remote Programming Commands Table.

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5. Local RF Device Management

Mobile Lite R23 can learn up to 20 RF devices which can be used to activate Mobile Lite to make emergency report.

Entering Learning Mode

Press the Active Button of Mobile Lite for 8 seconds. Mobile Lite will emit one beep at 5th and 8th second. Release the button after the beep at 8th second to enter learning mode.

Device Learning and Testing

Step 1. Press the Button on RF device to transmit signal. Refer to RF device manual for detail.

Step 2. Mobile Lite will emit 2 beeps when it receives the signal from the pendant to indicate it has learned in the pendant.

Step 3. Repeat Steps 1-2 to learn in all devices, device learnt in will be assign from Zone 1 to 20 in sequence.

If Mobile Lite has already learnt in 20 devices, it will emit 3 beeps upon receiving a new device learn code to indicate error.

To test learnt in device, press the device button again after learning, Mobile Lite will emit a long beep if it successfully receives signal from already learnt in device.

After complete learning, press the Active Button on Mobile Lite once to exit learning mode. Mobile Lite will emit 2 beeps

Device Removal

Press Mobile Lite Active Button twice quickly under learning mode, Mobile Lite will emit two beeps to indicate ALL RF devices have been removed and exit learn mode automatically.

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6. Operation

6.1. Answering Incoming Calls

• Mobile Lite will ring when there is an incoming call.

• Press Mobile Lite Active Button to pick up the call.

• If “Answer Incoming Calls” is set as Enable(Auto-Answer), Mobile Lite will auto-answer an incoming call after the first ring, and depending on the setting of “Incoming all Check Access Code”, Mobile Lite will check the Access Code or not before it opens a full-duplex Two-way communication. (Pease see 4.1.6. Settings)

• If the number of the incoming call matches any of the Caller ID, Mobile Lite will instantly pick up the call (without checking Access Code).

• Press a DTMF key for over 1 second to enable a designed shortcut function.

  • Enter (1) to talk only.

  • Enter (2) to open two-way voice communication.

  • Enter (3) to listen in only.

  • Enter (9) to hang up. You can also put the handset back to the base cradle to end the call.

• Press Mobile Lite’s Active Button for 5 seconds to hang up or press the learnt-in RF device (WTR, Fall Sensor or PB) button once to hang up.

• The caller can press either DTMF (9) key, Active Button of RF device, or put the handset back to the base cradle to hang up.

• Pressing any DTMF (except DTMF 9) can reset the communication time to the preset duration.

<NOTE>

• The function of pressing sensor button to end call is now programmable via PC Programming Tool or SMS command. Default is disabled.

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6.2. Current Operation Condition

Mobile Lite uses its LED to remind the user of its Current Operation Condition.

• LED indicators: Case B

LED	Behavior	Indication
Green LED	On	Mobile Lite is being charged.
	1 flash every 5 seconds	Mobile Lite operating
		normally
Red LED	1 Flash every 3 seconds	Mobile Lite low on battery
Amber LED	1 Flash every 3 seconds	Cellular Network fault

When Mobile Lite is being charged, the Red LED will not indicate the battery status.

If Mobile Lite is activated while having a Cellular Network fault (Amber LED flashes once every 3 seconds), it will emit 3 beeps as a local warning.

6.3. GPS/Wi-Fi Locate Function

• Mobile Lite location info can be acquired in 3 ways.

  1. Activate an alarm

When an alarm is activated, Mobile Lite will also report its location info along with the alarm event. (For IP & SMS Reporting)

During two-way communication following a successful IP report, Mobile Lite location info will be updated every minute, and reported via the previously successful IP channel. (For Speech Reporting)

• 1. Auto Check-In Report

When the Mobile Lite makes the auto check-in report to CMS, its location info will also be updated and sent with the report.

• 1. Send SMS command LOC

If the SMS Command LOC is correct and successfully received, Mobile Lite will report location info to programmed report destination and the sender of the SMS command according to command selection. Refer to 8.1 SMS Remote Programming Commands Table for more details.

• For IP reporting, the Location coordinates will be included in SIA_CID and XML event reports.

• For SMS reporting, the location info is sent as a webpage link for Google Map. Click the link to display the location.

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• For Speech reporting, the location info will be updated every minute, but it cannot be sent via Speech reporting format.

You will need to program at least one IP report before Speech report. Mobile Lite location updates during two-way communication will be reported through the last successful IP channel.

• If Mobile Lite is under low battery and makes a second low battery report to the CMS, the location function will be turned off.

6.4. GeoFencing





The installer can setup a GeoFence area for the user to do everyday activity.

When GeoFencing is enabled, Mobile Lite will check its location every 2 minutes.

• If the user leaves the GeoFence area and is detected while Mobile Lite is checking its location, it will automatically report to the report destinations.

• If the user returns to the GeoFence area, it will also send restoration report to the report destinations.

• When Mobile Lite makes a second low battery report to the CMS, the GPS function is turned off and GeoFence function will also be turned off.

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6.5. Alarm Activation

• When an alarm is activated by pressing the Active Button of Mobile Lite or the learnt-in RF device (WTR, Fall Sensor or PB), or pulling the cord of PCU, Mobile Lite will emit a voice prompt “Emergency Call was pressed” as it enters guard time.

• When a fall is detected from the learnt-in Fall Sensor or the Mobile Lite itself, Mobile Lite will enter guard time fall sensor and begin report when guard time for fall sensor expires.

• If Mobile Lite is activated while having a Cellular Network fault (Amber LED flashes once every 3 seconds), it will emit 3 beeps as a local warning.

• If there are no report destinations programmed, Mobile Lite will not report upon alarm activation and will emit 1 beep as a reminder.

• Mobile Lite will also report its location along with the alarm report (please refer to 6.3. GPS/Wi-Fi Locate Function) provided the programmed report method(s) supports location report.

Guard Time

• After Mobile Lite is activated, it will begin counting down the Guard Time and begin reporting after Guard Time has expired. Mobile Lite will continuously play voice prompt “Help call in progress” during guard time.

• During guard time, the user can cancel the alarm reporting by pressing the Active Button of Mobile Lite for 5 seconds or pressing the Active Button of the learnt-in RF device for a duration determined by the device (please refer to the device user manual). If alarm is canceled, Mobile Lite will play voice prompt “Help call cancelled”.

• Alarm cannot be cancelled after guard time has expired.

Guard Time Fall Sensor

• When a fall is detected from the learnt-in Fall Sensor or the Mobile Lite itself, Mobile Lite will enter guard time for fall sensor.

• If a false alarm is triggered by Fall Detection, it can be canceled within the guard time fall sensor period by pressing the Active Button of Mobile Lite for 5 seconds or pressing the Active Button of the learnt-in RF device for a duration determined by the device (please refer to the device user manual).

• After the Guard Time for Fall Sensor has expired, Mobile Lite will begin report, and the alarm event cannot be cancelled after Guard Time for Fall Sensor has expired.

• This function is only used when a fall is detected, if the Active Button on Mobile Lite or the Active Button of the learnt-in Fall Sensor is pressed to activate alarm, normal guard time is used instead.

Confirmation Beeps

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• After guard time expires, Mobile Lite will summon help based on the programmed reporting methods. When Mobile Lite is reporting, it will emit confirmation beeps (1 beep every second).

• For Speech Reporting, if the call recipient picks up the call, Mobile Lite will stop beeping. It will start emitting confirmation beeps again when reporting is resumed (e.g. report to the next report destination).

Silent Mode

• When Mobile Silent function is enabled and Mobile Lite is under Silent Mode, it will not play any voice prompt or emit confirmation beeps during alarm reporting under Silent Mode.

Last Location

The Last Location function determines Mobile Lite reporting behavior when activated. Please refer to 4.1.6. Settings for programming Use Last Position setting.

• When Enabled, Mobile Lite will regularly scan for nearby Wi-Fi hotspots, other wireless access points and store the data according set time interval. If Wi-Fi data cannot be obtained, Mobile Lite will check GPS location instead.

When Mobile Lite is activated to send alarm report, it will begin to check last position while acquiring new Location. If new location cannot be acquired by the time Guard Time ends, Mobile Lite will send report with last location. After new location is acquired, Mobile Lite will send another report to update the location info.

<NOTE>

• • Mobile Lite will check Last Location by transmitting last stored Wi-Fi hotspot data to Google Wi-Fi positioning service for location identification or using last acquired GPS location if there is any. (GPS function is only turned on when no Wi-Fi hotspot data is obtained.)

  • Mobile Lite will disregard Last location if it is older than 8 hours.

• When Disabled, Mobile Lite will NOT scan for nearby Wi-Fi hotspots or check GPS location regularly. When Mobile Lite is activated to send a report, if new location cannot be acquired by the time Guard Time ends, Mobile Lite will send report without location. After new location is acquired, Mobile Lite will send another report to update the location info.

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6.5.1. Alarm Report Procedure

Mobile Lite alarm and location reporting sequence is determined by Use Last

Position setting.

• Use Last Position Disabled

When Mobile Lite button is pressed for 2 seconds and alarm is activated, it will begin to acquire new Location (through Wi-Fi and GPS positioning) and count down Guard Time.

• • If new Location is acquired within Guard Time, Mobile Lite will make alarm report (event code 100/101/120) along with location coordinates when Guard Time expires.

  • If new Location is not acquired by the time Guard Time expires, Mobile Lite will make alarm report (event code 100/101/120) with no location info.

After new position is acquired, Mobile Lite will follow up with another report in event code 645.

If new position is acquired, and it’s in two-way communication following a successful IP report, Mobile Lite will make report in event code 100/101/120 with location info via the previously successful IP channel. Mobile Lite will keep updating and reporting location info every minute in event 100/101/120 before two-way communication ends.

Example:

1. If Guard Time = 30 seconds, new Location acquired within Guard Time:

Mobile Lite makes alarm report (CID 100/101/120) upon Guard Time expiry along with new Location coordinates.

1. If Guard Time = 30 seconds, new Location is NOT acquired within Guard Time:

Mobile Lite makes alarm report (CID 100/101/120) upon Guard Time expiry without Location coordinate.

• 1. When new position is acquired, Mobile Lite makes follow up report (CID 645) immediately with Location coordinates.

  2. If new position is acquired under two-way communication following a successful IP report, Mobile Lite makes report (CID 100/101/120) via the successful IP channel with location coordinates.

During the two-way communication, Mobile Lite will keep updating location and making report (CID 100/101/120) every minute.

• Use Last Position Enabled

When this function is Enabled, Mobile Lite will regularly scan for nearby Wi-Fi hotspots, other wireless access points and store the data according set time

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interval. If Wi-Fi data cannot be obtained, Mobile Lite will check GPS location instead.

When Mobile Lite button is pressed for 2 seconds and alarm is activated, it will begin to check last position while acquiring new Location and count down Guard Time.

• Mobile Lite will check Last Location by transmitting last stored Wi-Fi hotspot data to Google Wi-Fi positioning service for location identification or using last acquired GPS location. (GPS function is only turned on when no Wi-Fi hotspot data is obtained.)

• Mobile Lite will acquire new location using Wi-Fi and GPS positioning.

  • If new location is acquired within guard time, the alarm report (event code 100/101/120) is made immediately with the new location coordinates.

  • If new location is not acquired by the time Guard Time ends, Mobile Lite will send report (event code 100/101/120) with last location.

If there is no Last Location data stored, or it is older than 8 hours, Mobile Lite will disregard it and send report (event code 100/101/120) without location.

After new position is acquired, Mobile Lite will follow up with another report in event code 645.

If new position is acquired, and it’s in two-way communication following a successful IP report, Mobile Lite will make report in event code 100/101/120 with location info via the previously successful IP channel. Mobile Lite will keep updating and reporting location info every minute in event 100/101/120 before two-way communication ends.

Example:

1. If Guard Time = 30 seconds, new Location acquired within Guard Time:

Mobile Lite makes alarm report (CID 100/101/120) upon Guard Time expiry along with new Location coordinates.

1. If Guard Time = 30 seconds, new Location is NOT acquired within Guard Time:

   1. If Mobile Lite has Last Location, it makes alarm report (CID 100/101/120) along with location coordinates after Guard Time has expired.

   2. If Mobile Lite does not have Last Location, or the Last Location is older than 8 hours, it makes alarm report (CID 100/101/120) without Location coordinates after Guard Time has expired.

   3. When new position is acquired, Mobile Lite makes follow up report (CID 645) immediately with Location coordinates.

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1. If new position is acquired under two-way communication following a successful IP report, Mobile Lite makes report (CID 100/101/120) via the successful IP channel with location coordinates.

During the two-way communication, Mobile Lite will keep updating location and making report (CID 100/101/120) every minute.

Diagram:

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6.5.2. Callback Mode

• After reporting an alarm successfully to the CMS, Mobile Lite R23 will enter callback mode by default. User can choose to turn on/off the Callback feature and set call back mode time length (Please refer to 4.1.6. Settings).

<NOTE>

• Mobile Lite R23 will enter callback mode only after all groups have been reported to and at least one report was successful.

• When a caller calls back within the period, Mobile Lite R23 will auto answer the call after 2 beeps, and depending on the setting of “Callback Check Access Code”, Mobile Lite will check the Access Code or not before it opens a full-duplex Two-way communication.

• If the number of the incoming call matches any of the Caller ID, Mobile Lite R23 will instantly pick up the call, emit one beep (at the caller handset) and open a two-way communication (without checking Access Code).





The caller can call back multiple times during the callback period.

The caller can use the following DTMF commands to control the call:

• Enter (1) for talk-only mode.

• Enter (2) for two-way voice communication.

• Enter (3) for listen-in only mode.

• Enter (9) to hang up.

• Put the handset back to the base cradle to end the call.

• Press and hold the Active Button of Mobile Lite for 5 seconds, or press Active Button of RF device (WTR, Fall Sensor or PB) once to end the call.

• Press any DTMF key except for the designated hang-up key (9) to reset the communication time to its preset duration. When a DTMF key is pressed, its designed shortcut function will also be executed along with the communication time reset.

<NOTE>

• If you wish to enable a designed shortcut function, please press the DTMF key for at least 1 second.

• The function of pressing sensor button to end call is now programmable via PC Programming Tool or SMS command. Default is disabled.

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6.5.3. Speech Reporting Method

• If speech reporting method is selected, Mobile Lite R23 will dial the programmed number for reporting. It will establish a two-way voice communication between the call recipient and Mobile Lite user for a duration based on the setting of two-way timer.

• At 20 and 10 seconds before the communication time expires, Mobile Lite R23 will emit 1 beep via the telephone handset to alert the user.

• If the call recipient needs more talk time, he can press any key except for (9) to reset the communication time to its preset duration.

• The CMS can remotely control Mobile Lite during the voice communication period using the DTMF commands below:

  • Enter (1) for talk-only mode.

  • Enter (2) for two-way voice communication.

  • Enter (3) for listen-in only mode.

  • Enter (9) to hang up.

• When a DTMF key is pressed, its designed shortcut function will also be executed along with the communication time reset.

• The CMS call recipient can also put the handset back to the base cradle to end the call. Mobile Lite user can press and hold Mobile Lite’s Active Button for 5 seconds or press the sensor button once (when enabled) to end the call.

<NOTE>

• If Mobile Silent is enabled on Mobile Lite, a Listen-In only communication will be established instead; however, the call recipient can press DTMF keys (as listed above) to change modes.

• If the Speech Report Ack is set to “Off Hook”, Mobile Lite R23 will consider the Speech Report successful when the call recipient picks up the call.

• If the Speech Report Ack is set to “Any DTMF”, Mobile Lite R23 will consider the Speech Report successful when the call recipient has entered any DTMF command.

• If the report was unsuccessful, Mobile Lite will keep on dialing the CMS number according to Report Retry Method.

• During two-way communication, Mobile Lite R23’s location info will be updated every minute; if there was a successful IP report before the current two-way communication, the location updates will be reported in event code 100/101/120 via the previously successful IP channel.

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6.5.4. Report Sequence

The Reporting Group determines the sequence of reporting.

One Report Index can only be assigned to one Group.

Reporting within a Group:

If there are multiple Report Indexes programmed within a Group:

• Mobile Lite will report according to the numeric order (e.g. 1 > 2 > 3, etc.) of the Report Index in a Group. Report will stop when one report is successful and Mobile Lite will regard reporting to this Group successful.

For example, if Report Index 1 and 4 are assigned to Group 1, Mobile Lite will stop reporting if reporting to Index 1 is successful. If reporting to Index 1 failed, Mobile Lite will carry on reporting to Index 4.

• If all reporting in a group failed, Mobile Lite will retry reporting.

Mobile Lite will try reporting within the same group for up to three times, (or until one of the reports is successful). If three times of trying within the same group failed, Mobile Lite will regard reporting to this Group unsuccessful.

From the example above, suppose all report failed, the report sequence would be:

1>4>1>4>1>4

Reporting Cycle

• If multiple groups are assigned to the same event type (emergency or status), Mobile Lite will report according the group numeric order from the first programmed Group to the last programmed group. This report sequence is one reporting cycle.

• Reporting cycle is regarded as successful if any Group is successful, but Mobile Lite will terminate reporting only after completing the reporting cycle (going from the first programmed group to the last programmed group).

• Reporting behavior depends on the event type:

  • Emergency Events:

    • When reporting to the first group is successful, Reporting is regarded as successful. Mobile Lite will still report to the next group until all groups have been tried to complete the reporting cycle.

For example, Groups 1 and 3 are assigned to Emergency Events:

If Group 1 is successful, Mobile Lite will still report to Group 3.

If reporting to Group 3 is successful, Mobile Lite will terminate

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reporting.

If reporting to Group 3 is unsuccessful (going through all the Report Indexes within the group for 3 times), Mobile Lite will also terminate reporting.

• When reporting to the first group failed (going through all the Report Indexes within the group for 3 times), Mobile Lite will start reporting to the next group. When reporting to the second group succeeds, reporting is regarded as successful. If no other group is programmed, Mobile Lite will stop reporting. If there are more groups programmed, Mobile Lite will continue reporting until all groups have been tried to complete the reporting cycle.

• If reporting to all the programmed groups failed in a reporting cycle, Mobile Lite will wait for 5 minutes. After 5 minutes, Mobile Lite will retry as it starts another reporting cycle.

For Emergency event, Mobile Lite will try reporting for up to three reporting cycles. If going through three reporting cycles and all failed, Mobile Lite will terminate reporting.

Example 1, if Groups 1 and 3 are programmed for “Emergency” reports, and assuming NO successful report until Group 1 is successful after the second try:

Group 1 > Group 3 > Wait 5 minutes > Group 1 (Success!) > Group 3 > Stops reporting whether Group 3 is successful or not.

Example 2, if Groups 1 and 3 are programmed for “Emergency” reports, and assuming there is NO successful report:

Group 1 > Group 3 > Wait 5 minutes > Group 1 > Group 3 > Wait 5 minutes > Group 1 > Group 3 > Stops reporting

• Status Events:

Mobile Lite will only go through one reporting cycle for Status reports and will not retry if report failed.

For example, if Groups 1 and 3 are programmed for “Status” reports: Group 1 > Group 3 > Stops reporting

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6.6. Airplane Mode

You can use Airplane Mode to turn off the wireless features and fall detection function on your Mobile Lite R23 while you're flying in an airplane.

Press the Active Button for 20 seconds in normal operation mode, Mobile Lite R23 will enter Airplane Mode. Mobile Lite R23 will emit a voice prompt “Power Off” as an indication of it entering Airplane Mode.

When in Airplane Mode, all wireless functions, including RF communication, LTE Reporting, and the fall detection function, are disabled.

To leave Airplane Mode, press the Active Button for 20 seconds, Mobile Lite R23 will emit a beep to indicate it exits Airplane Mode and returns to normal operation mode.

6.7. Sleep Mode

Sleep Mode can be enabled or disabled (default) in the Settings tab. When Sleep Mode is enabled, if no movement (at least 10 steps) is detected for 15 minutes, the Mobile Lite R23 will automatically enter Sleep Mode to conserve battery power.

During Sleep Mode, Mobile Lite R23’s cellular module will be powered off, while the RF communication and Fall Detection function will keep working.

No status report will be transmitted in sleep mode.

In order to send alarm report to CMS, Mobile Lite R23 will power on its cellular module and leave sleep mode when it receives any RF signal, detects a fall, or when the active button is pressed.

Mobile Lite R23 will also leave sleep mode when it starts charging, or when it detects movement (at least 10 steps).

<NOTE>

When in Airplane Mode and Sleep Mode, Mobile Lite cannot answer any incoming call or callback call, and remote firmware update is NOT allowed for the duration.

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6.8. Usage Recommendation for Fall Detection

When the fall detection function is enabled for Mobile Lite, please wear the unit on the neck and let it hang in front of the chest, so that Fall Sensor can be effectively triggered. Please do not wear the Mobile Lite on your belt, place it in your bag, or hide it inside coat pocket, which may lead to difficult trigger or non-detection of a fall.

• Best way to wear Mobile Lite as a fall sensor (O)

  1. Let it hang in front of the chest and adjust necklace length so that the sensor hangs at the bottom of the sternum as shown in the picture below.

  2. Expose the pendant outside and in front of any clothes or heavy/feather jacket.

• 1. When a fall occurs, it is best if Mobile Lite can touch the ground.

• Wrong way to wear Mobile Lite (X)

  1. Necklace being too short (around clavicle) or too long (below sternum) is likely to cause false trigger or no response.

  2. Mobile Lite being worn inside a chest pocket or placed in a bag will lead to non-detected condition.

• Carefully place the Mobile Lite on a desk when you are not using it in order to avoid triggering a false alarm.

• Due to the nature of fall detection mechanism, fall detection cannot be 100% accurate. False alarm or detection failure during daily use could not be avoided completely. Please utilize the Active Button to activate alarm manually when needed to ensure safety.

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6.9. Voice Prompts

Mobile Lite will play voice prompts according to different conditions.

Voice prompts can be turned on/off using SMS remote programming.

Below is a quick reference chart of all the voice prompts of Mobile Lite and the conditions under which they are played.

No	Voice Prompt	Condition
1	Emergency call was pressed.	Plays once when the Active Button of Mobile
		Lite or the Active Button of the learnt-in RF
		pendant is pressed.
2	Help call in progress	Plays every 2-3 seconds during guard time.
3	Help call cancelled	Plays once when pressing the Active Button of
		Mobile Lite for 5 seconds during guard time
4	Alarm received. Please stand by.	Plays once when Speech report has reached
		the recipient
5	Mobile Lite battery is low. Please	Plays twice when Mobile Lite is low (below
	charge it.	battery level 20) on battery
6	Power Off	Plays when Mobile Lite enters Airplane Mode by
		pressing the Active Button for 20 seconds.
7	GSM Signal (1-5)	Plays when Mobile Lite just connects to a
		mobile network or when the info button is
		pressed and held for 3 seconds and then
		released. The number after “GSM Signal” is an
		indication of its signal strength. “One” =
		Weakest. “Five” = Strongest.
8	Battery Level (10-100)	Plays when inquiring the battery level. The
		number after “Battery Level” is an indication of
		how much charge is remaining.

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7. Appendix

7.1. SMS Remote Programming Commands Table

Item	Command	Example & Usage	Default
Make Unit	SCREAM	SCREAM:PROG,1111,60	--
Scream		To set the length of Mobile Lite’s beeping period (5-60 seconds) to help
		the search for Mobile Lite when the device is lost
		This command will also request for location information.
Locating via	LOC	LOC:PROG,1111,1	--
SMS		To locate Mobile Lite user via SMS
		Parameter: 0 = No reply to sender’s mobile number
		1 = Reply location to sender’s mobile number ,
Cellular	RSTG	RSTG:PROG,1111	--
Module		To reset Cellular Module
Reset
GPRS APN,	APN	APN:PROG,1111,internet,,	APN: Internet
username &		To set GPRS APN, username and password (31 characters max. for	Username and
password		APN, 31 characters max. for username, 31 characters max. for	password:
		password)	empty
Report	RPT	RPT:PROG,1111,1,0933111222,1,0,0,1	No report
settings		To configure report settings (index number, report destination, group,	destination
		type, miscellaneous and event filter)
		Report Index: 1-5
		Report destination: Depending on the reporting format
		Group: 1-5
		Type: 0 = Speech, 11 = CID_SIA_IP, 13 = SIA_CID_UDP, 18 =
		AG_XML, 20= CID_SIA2_IP, 22= CID_SIA2_UDP, 30 = SMS_CID, 31 =
		SMS_TEXT
		Miscellaneous: Enter 0 for this parameter
		Event filter: 255 = all, 1 = status, 4 = emergency
Add Report	EVAD	EVAD:PROG,1111,1100,0,200	--
Event		To add a report event
		Event: 1100, 1302, 3302, etc., The first digit 1=action, 3=restore
		Group: 0
		Zone: 200=Mobile Lite, 201-205=sensor zone
Keyword	KEYWD	KEYWD:PROG,1111,IPOG	PROG
setting		To set the keyword
		15 characters max. for the keyword
Access Code	ACCES	ACCES:PROG,1111,1,1234	1111 for user 1
		To set the Access Code (index number, code)
		8 digits max. for the Access Code
Guard time	GUDT	GUDT:PROG,1111,10,15	10
settings		To set the length of guard time periods (normal: __ seconds, fall sensor:
(normal and		__ seconds)
fall sensor)		Normal: 5 = 5 secs, 10 = 10 secs, 15 = 15 secs, 20 = 20 secs, 25 = 25
		secs, 30 = 30 secs
		Fall sensor: 5 = 5 secs, 10 = 10 secs, 15 = 15 secs, 20 = 20 secs, 25 =
		25 secs, 30 = 30 secs
Factory reset	FTSET	FTSET:PROG,1111	--
		To execute a factory reset

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Item	Command	Example & Usage		Default
Callback	CBTI	CBTI:PROG,1111,5,5,1		5, 30
time		To set Callback time & Two-way time, and enable/disable callback
		check access code
		Parameter 1: Callback timer, 0 = disable, 1-30 = 1-30 min
		Parameter 2: Two-way time, 1-30 = 1-30 min
		Parameter 3: callback check access code, 0 = Disable, 1= Enable
Auto	TESTC	TESTC:PROG,1111,720,60		720, 60
check-in		To configure the settings of auto check-in reports
reports		Interval: 0 = disable, 240 = 4 hrs, 360 = 6 hrs, 480 = 8 hrs, 720 = 12 hrs,
		1440 = 1 day, 2880 = 2 days, 4320 = 3 days, 5760 = 4 days, 7200 = 5
		days, 8640 = 6 days, 10080 = 1 week, 21600 = 15 days , 43200 = 30
		days
		Offset time: 60 = 1 hr, 120 = 2 hrs, 240 = 4 hrs, 360 = 6 hrs, 480= 8 hrs,
		720 = 12 hrs
Location	GEOTR	GEOTR:PROG,1111,1,1,5
function		To configure the location function
		Parameter 1: AGPS: 0 = disabled and 1 = enabled
		Parameter 2: Reserved, Enter either 0 or 1
		Parameter 3: Tracking period: 0 = disabled, 6 = 6 minutes, 7 = 7
		minutes, 8 = 8 minutes, 9 =9 minutes, 10 = 10 minutes, 15 = 15
		minutes, 20 = 20 minutes, 30 = 30 minutes, 60 = 60 minutes
Geofence	GEGPS	GEGPS:PROG,1111,60,15
exit track		To set Continuous GPS Report function after Geofence Alert
		Parameter1: Continuous GPS report period, 0=disabled, 60 - 360 = 60 -
		360 mins
		Parameter 2: Continuous GPS Report Interval, 0=disabled,	1-60=1-
		60 min(s)
To set the	BTNEV	BTNEV:PROG,1111,100		101
CID event		To set the CID event code sent when Mobile Lite’s red help button is
code for the		pressed for 2 seconds.
red help		100 = medical event
buttons		101 = personal emergency
		120 = panic report
To enable/	SNDCR	SNDCR:PROG,1111,1,1		1, 1
disable voice		To enable/disable voice prompts during guard time and confirmation
prompts		beeps
during guard		1 = enable
time and		0 = disable
confirmation
beeps
To reboot	RESET	RESET:PROG,1111		--
Mobile Lite		To restart Mobile Lite
To check	ECHO	ECHO:PROG,1111		--
whether
Mobile Lite is
operational
To obtain	CSQ	CSQ:PROG,1111		--
Cellular
signal
strength

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Item	Command		Example & Usage	Default
Incoming call	ANSIN	ANSIN:PROG,1111,1,1	1
alert		To enable/disable ringing sound for incoming call and enable/disable
		incoming call check access code
		Parameter 1: Ringing sound for incoming call, Disable = 0, Ring Enable
		= 1, Ring Enable(Auto-Answer) =2
		Parameter 2: Incoming call check access code, Disable = 0, Enable = 1
Adjust	SPKVL	SPKVL:PROG,1111,3	4
Speaker		Adjusts speaker volume of Mobile Lite
Volume		Parameter: 1-5 speaker volume
		1 = minimum
		5 = maximum
Set Caller ID	CALID	CALID:PROG,1111,1,0227942014	--
		Parameter 1: Select Caller ID: 1 = ID #1, 2 = ID #2
		Parameter 2: Caller ID number: Enter a number up to 15 digit long
Enable /	VOIEN	VOIEN:PROG,1111,1	1
Disable		Enable/disable mobile voice prompts
Voice Prompt		Disable = 0, Enable = 1
Disable or	GEOFE	GEOFE:PROG,1111,2,4,11,11,22,22,33,33,44,44	--
enable and		Disables, or enables GeoFencing and sets the operational area of
set		GeoFencing.
GeoFencing		Parameter 1: 0-2, 0 = disable, 1 = circle, 2 = polygon
area		Parameter 2:
		a.	If Circle is selected in Parameter 1, enter the location
			coordinate of the center of the circle.
		Latitude: -90 to 90
		Longitude: -180 to 180
		b.	If Polygon is selected in Parameter 1, select the vertex number
			of the polygon: 3 = 3 vertices, 4 = 4 vertices.
		Parameter 3:
		a.	If Circle is selected in Parameter 1, enter a radius between 200
			and 10,000 meters.
		b.	If Polygon is selected in Parameter 1 and the vertex number
			determined in Parameter 2, enter the location coordinates
			(latitude and longitude respectively).
		-	If 3 vertices are selected, enter 3 sets of coordinates.
		-	If 4 vertices are selected, enter 4 sets of coordinates.
		E.g.: GEOFE:PROG,1111,0 for disable
		E.g.: GEOFE:PROG,1111,1,12,123,200 for circle
		E.g.: GEOFE:PROG,1111,2,3,11,11,22,22,33,33 for polygon vertex of 3
		E.g.: GEOFE:PROG,1111,2,4,11,11,22,22,33,33,44,44 for polygon
		vertex of 4
		Both Latitude and Longitude accept coordinates of up to 6 decimal
		points. Due to the mechanics of GPS positioning, the 6th decimal point
		may deviate slightly from the entered value. However, the actual
		position is affected very slightly.
GPS Tracker	TRACR	TRACR:PROG,1111,0	1
Report		Parameter: 0 = Disable, 1 = Enable
Speech	RPACK	RPACK:PROG,1111, 1	0
Report Ack		Parameter: 0 = Off hook, 1 = Any DTMF
Setting

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	Item		Command			Example & Usage	Default
	Remote		FWUG			FWUG:PROG,1111,59.124.230.221,53033,/img/123.bin,042d
	Firmware					Upgrade Mobile Lite firmware by downloading firmware file from server
	Upgrade					remotely.
						Parameter 1: Server IP Address (Max 44 characters)
						Parameter 2: Server Port Number
						Parameter 3: File path(max 31 characters)
						Parameter 4: crc16 check sum
	Remove RF		DEVRM			DEVRM:PROG,1111,1
	Device					Remove RF Device in Mobile Lite
						Parameter 1: Zone number to be removed (1~5)
	Add RF		DEVAD			DEVAD: PROG,1111,1234567890	--
	Device					Add RF Device into Mobile Lite using device RF code
						Parameter 1: Device RF Code (Max 10 digits)
	To enable /		SILENT			SILENT:PROG,1111,1	0
	disable silent					Enable/disable mobile silent mode
	mode					Disable = 0, Enable = 1
	To					CUTV:PROG,1111,1	0
	enable/disabl					Enable/disable pressing sensor button to end call.
	e pressing		CUTV			Disable = 0, Enable = 1
	sensor
	button to end
	call
	To					FALDE:PROG,1111,1
	enable/disabl					Enable/disable Fall Detection function of Mobile Lite R23.
	e Fall		FALDE			Disable = 0, Enable = 1
	Detection
	function
	To set Fall					FSST:PROG,1111,2, 3
	sensor 3					To set Fall sensor 3 sensitivity / Mobile Fall Detection Sensitivity
	sensitivity /		FSST			Parameter 1:Fall sensor 3 sensitivity
	Mobile Fall				Parameter 2:Mobile Fall detection sensitivity
	Detection					Sensitivity: 1-5
	Sensitivity					(5 is the highest sensitivity, while 1 is the lowest sensitivity)
	Upload		ULOAD			ULOAD:PROG,1111,us.vestasmarthome.com,8768,866258040549039
	current					To upload current Mobile Lite settings to server
	Mobile Lite					Parameter 1: Host (server url or IP adress)
	settings					Parameter 2: Port number
						Parameter 3: Session ID (maximum length: 16 digits)
	To play		PLAYV			PLAYV:PROG, 1111, 51
specific voice					To play specific voice prompt
	prompt					Parameter:
						51 = "Please press your button to connect to the VRI Care center and
						start your service."
						52 = “It is time to complete your monthly test, please press the button
						you wear to connect to the VRI Care center.”
						53 = “Your device is fully charged. Please remove it from the charging
						cradle to prevent overcharging.”
						54 = “Your battery is running low. Please charge your mobile device
						soon.”

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Message Type. This 2-digit sequence is used to identify the Contact ID message to the receiver. It may be transmitted as either 18 (preferred) or 98 (optional). New receiver implementations shall accept either an 18 or a 98. Note that some older receivers may not accept 98.

7.2. Contact ID Communications Protocol and Format

Mobile Lite can communicate with the CMS receiver using the Contact ID protocol. The CMS can receive the event codes using SMS or IP reporting methods.

The form of the CID message is:

IP Reporting Data Format

[ACCT <space>MT QXYZ GG CCC S1S2S3S4] [ ] All data inside bracket will be processed. ACCT = 4 Digit Account number (0-9, B-F) <space> = Delimited for ACCT and MT.

MT =

Q = Event qualifier, which gives specific event information:

1 = New Event or Opening

3 = New Restore or Closing

6 = Previously reported condition still present (Status report)

XYZ = Event code (3 Hex digits 0-9, B-F)

1. = Group or Partition number (2 Hex digits 0-9, B-F). Use 00 to indicate that no specific group or partition information applies.

2. = Zone number (Event reports) or User # (Open/Close reports) (3 Hex digits 0-9, B-F). Use 000 to indicate that no specific zone or user information applies.

S1S2S3S4 = Using the 8-bit Fletcher Checksum Algorithm

SMS Reporting Data Format

ACCT<space>MT<space>QXYZ<space>GG<space>CCC<space>SSSS ACCT = 4 Digit Account number (0-9, B-F) <space> = Delimited for ACCT and MT.

MT = Message Type. This 2-digit sequence is used to identify the Contact ID message to the receiver. It may be transmitted as either 18 (preferred) or 98 (optional). New receiver implementations shall accept either an 18 or a 98. Note that some older receivers may not accept 98.

<space> = Delimited for MT and Q

Q = Event qualifier, which gives specific event information:

1 = New Event or Opening

3 = New Restore or Closing

6 = Previously reported condition still present (Status report)

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XYZ = Event code (3 Hex digits 0-9, B-F)

<space> = Delimited for XYZ and GG

1. = Group or Partition number (2 Hex digits 0-9, B-F). Use 00 to indicate that no specific group or partition information applies.

<space> = Delimited for GG and CCC

1. = Zone number (Event reports) or User # (Open/Close reports) (3 Hex digits 0-9, B-F). Use 000 to indicate that no specific zone or user information applies.

<space> = Delimited for CCC and SSSS

1. = Using the 8-bit Fletcher Checksum Algorithm <NOTE>

• The Checksum is calculated up to CCC (including space).

The category to which each event belongs is shown in the brackets following every event description. The event filter (please refer to 4. Programming Mobile Lite – SMS Remote Programming for details about the event filter) will process events according to the categories to which events are assigned.

For example, in the case of “100 – Mobile Lite Emergency (medical)”, “medical” means the category to which the event “Mobile Lite Emergency” is assigned.

<NOTE>

• Apart from CID_IP and CSV_IP reporting types, Mobile Lite will report its current location along with other reports.

Event Codes:

• 100 – Mobile Lite Emergency (emergency)

  • When the Active Button of Mobile Lite is pressed for 2 seconds (“Help Event” set as 100).

  • Location info will be sent with event 100.

• 101 – Personal Emergency (emergency)

  • When the Active Button of Mobile Lite is pressed for 2 seconds (“Help Event” set as 101).

  • When the Active Button of the learnt-in Fall Sensor, WTR or Panic Button is pressed, or when the cord of the learnt-in PCU is pulled.

  • Location info will be sent with event 101.

• 102 –Fall Detection (emergency)

  • When a fall is detected from the learnt-in Fall Sensor or the Mobile Lite.

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• • • Location info will be sent with event 102.

• 120 –Panic (emergency)

  • • When the Active Button of Mobile Lite is pressed for 2 seconds (“Help Event” set as 120).

    • Location info will be sent with event 120.

• 302 – Mobile Lite Low on Battery (status)

  • • When Mobile Lite is low on battery.

• 308 – System shutdown (status)

  • When Mobile Lite automatically enters Airplane Mode because the battery level is below 10%.

• 359 – Device lost / regained cellular network coverage (status)

  • When Mobile Lite lost cellular network coverage.

  • When Mobile Lite regained cellular network coverage.

• 384 – RF Device Low on Battery (status)

  • • When the learnt-in RF Fall Sensor, WTR, Panic Button, or PCU is low on battery.

• 602 – Auto Check-In Report (status)

  • When Mobile Lite makes an auto check-in report to the CMS.

  • The Mobile Lite location info will be updated and sent with the auto check-in report to CMS.

• 645 – Locate Position Follow Up After Alarm (emergency)

  • When an alarm is triggered, if new location could not be acquired before the alarm report is made, Mobile Lite will report the alarm event code first then follow up with event code 645 to report new location.

  • If location update failed during two-way communication, Mobile Lite will follow up with event code 645 to report updated location.

• 646 – Location Positioning Command (status)

  • When Mobile Lite receives the SMS command “LOC” to report its location, the report is sent with event code 646.

• 648 – Location Scream (status)

  • When a user requests Mobile Lite to scream, the Mobile Lite will beep, and location will be reported.

• 671 – GeoFencing Action (status)

  • When Mobile Lite leaves the programmed GeoFence area. The location info will also be sent

  • When Mobile Lite makes continuous GPS report after GeoFence Alert.

• 672 – Device is taken off / put on the charger (status)

  • When Mobile Lite is taken off the charger.

  • When Mobile Lite is put on the charger.

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• 673 – Device has fully recharged (status)

  • When Mobile Lite has been fully recharged.

7.3. SIA Digital Communication Standard

Please refer to the document SIA Digital Communication Standard – Internet Protocol Event Reporting (ANSI/SIA DC-09-2012A) published by the Security Industry Association for details. Examples of events reported in the SIA/CID format are as follows:

<LF>16680081"ADM-CID"0009L0#41770744318[#41770744318|1101 00 200][X006E33.66754530][Y46N31.02882385][P0,b:100%,d:0,g:4,t:2019081510 0017,la:1,c:0,by:G]<CR>

Where:

• “ADM-CID” means that the content of this message is in the CID format.

• 0009 for <seq>

• L0 for <Lpref>

• #41770744318[#41770744318|1101 00 200]

41770744318 = account number

1101 00 200 = CID data (QXYZ GG CCC)

• [X...] and [Y...] are location data.

[X...] includes the longitude coordinate represented as E (for East) or W (for West) _ degrees. The degree count is always a positive value.

[Y...] includes the latitude coordinate represented as N (for North) or S (for South) _ degrees. The degree count is always a positive value.

• [P0,b:…%,g:…,t:…,la:…,c:…,by:…] includes the following information:

  • P0 (the parameter will always show a 0).

  • b:…% stands for the battery level (100%, 90%, 80%, 70%, 60%, 50%, 40%, 30%, 20%, 10%)

  • g:… stands for the Cellular signal strength (level: 1-5, where 5 = strongest signal strength and 1 = weakest signal strength)

  • t:…stands for the timestamp in UTC when the location was acquired.

  • la:…means if it’s last GPS location or current GPS location (0 = current GPS location, 1 = last GPS location)

  • c:… stands for the charging status (0 = not charging, 1 = charging)

  • by:…displays if the location data was identified by GPS or Wi-Fi positioning. (G = GPS, W = Wi-Fi positioning)

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Federal Communication Commission Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: . Reorient or relocate the receiving antenna.

. Increase the separation between the equipment and receiver.

. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

. Consult the dealer or an experienced radio/TV technician for help.

FCC Caution: To assure continued compliance, any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. (Example - use only shielded interface cables when connecting to computer or peripheral devices).

FCC Radiation Exposure Statement

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. The exposure standard for wireless devices employing a unit of measurement is known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg.

The FCC has granted an Equipment Authorization for this device with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. SAR information on this device is on file with the FCC and can be found under the Display Grant section of www.fcc.gov/oet/ea/fccid after searching on FCC ID: GX9MOBLIR23

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

SAR testing for body-worn operations has been tested with 1.5 cm separation.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.

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