VESTA-388

For all Radio (HSGW, ESGW) and hybrid VESTA panels

Last updated 8 hours ago

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VESTA-388

For all Radio (HSGW, ESGW) and hybrid VESTA panels

Welcome to the VESTA Wireless and Hybrid Control Panels Knowledge Base. Here, you'll find all the essential information for installing, configuring, and maintaining VESTA security control panels that operate via wireless communication and hybrid systems.

This manual is designed for technicians, integrators, and advanced users who need a detailed understanding of these control panels. It includes step-by-step guides, troubleshooting tips, device compatibility, and best practices to optimize system performance.

QUICK GUIDE

1. Panel Registration as Installer and User

1.1 Installer Registration

Once the panel is registered as an installer, it is ready ✨ for configuration.

The panel must be on and connected to the internet. We have 15 minutes after powering it up to register the panel.

The MAC of the panel is always on one side of the panel physically. In the NAME field, we should place the subscriber or any identifier of the panel.

2. User Account Registration

The user account is used to control the system and is intended for the end user. From the SmartHomeSec APP, this account allows arming, disarming, and performing any operation. There are two types of user accounts: Master and Slave.

The first account we register is the Master. The main difference between the Master and Slave accounts is that the Master allows creating new users, while the Slave cannot create new accounts.

User registration completed! For information on how to operate with the user APP, follow the SmartHomeSec user guide.

3. Add and Configure Devices

To add and configure VESTA RF devices, follow these steps:

3.1 Add Devices

Step 1: Access the panel configuration from the installer APP:

Step 2: Select "Devices" in the menu.

Step 3: In the menu click "Add device".

Step 4: Select the device type you want to add, e.g., Motion Detector. Press and hold the pairing button on the device until the LED flashes (refer to the device's manual for specific instructions).

Step 5: Follow the on-screen instructions to complete the pairing process. The panel will confirm the successful addition of the device.

Important! In case of PIRCAMS and keyboards: The keystroke must be 3 or 4 seconds. While the rest of the devices with a short press is enough to add them.

Once added, the RF devices will be ready for use and can be managed from the same section, here is an example of sensor attribute configuration:

3.2 Zone configuration

To configure the zones correctly, it is important to be familiar with the available attributes and their impact on the behavior of the alarm system.

For example: Interior is an instant zone and Entry is a delayed zone; we can assign these attributes in the section Response on arming which means "When the system is armed."

4. Panel configuration and reporting to ARC (Alarm Receiving Central Station)

4.1 Security configuration

This section details how to adjust the siren duration during an alarm and set the input and output delays. For ease of identification and adjustment, critical options are highlighted in **color **red.

4.2 Panel configuration

4.3 Configure user codes

4.4 Updating the panel

It is crucial to keep the control panel up to date to ensure optimal system performance and security. Updates may contain essential enhancements, bug fixes and security patches that protect against known vulnerabilities.

NOTE: The panel by 2G or low coverage may take 8 minutes to update.

If the panel communicates over 4G/LTE with good coverage the update may take 3-5 minutes

Once the panel is in upgrade mode Do NOT turn off or disconnect under any circumstances. The panel will restart automatically.

SWITCHING OFF THE PANEL DURING AN UPGRADE MAY RENDER IT COMPLETELY INOPERATIVE.