# Devices OTA updates - SmartHomeSec

### Before You Start

Before updating any device, it is important to check the following:

* Make sure the **panel is updated to the latest available version**
* Ensure you have a **stable internet connection**
* Do not start the process if the panel or devices are in use

{% hint style="info" %}
**Availability note**

* **Available for all HSGW and HYBRID panels**
* OTA updates are **not available on BOGP for QALLMAX will be available soon**
  {% endhint %}

The OTA update process is straightforward and only takes a few minutes. Please follow the steps below carefully.

***

**1. Update the RF Module of your panel (Required)**

Before updating any device, make sure the RF module of your panel is up to date.

* Go to **Settings**
* Select **Updates**
  \*

  ```
  <figure><img src="/files/8zk7DcFTGJH6W6TqLNsC" alt=""><figcaption></figcaption></figure>
  ```
* Open **RF**
* Update the RF module to **version 35 or higher**

  *

  ```
  <figure><img src="/files/RU7zn0ZT5lCwHfI25usw" alt=""><figcaption></figcaption></figure>
  ```

Do not continue with the device update until this step is completed.

***

**2. Update the Device Firmware**

Once the RF module is updated:

* Open the device in **SmartHomeSEC** (app or web portal)
* Tap on the **three dots** on the device
* Select **Update**
* Choose the correct **firmware according to the sensor model**
* Apply the update

<figure><img src="/files/mIhEb8c7J583kTZkqUZr" alt=""><figcaption></figcaption></figure>

**3. Wait for the Process to Finish**

* The update process usually takes **2 to 5 minutes**
* Do not close the app or interrupt the process

**4. Verify the Update**

After the update is completed:

* Enter the device again
* Go to the **Update** section
* Check that the **new firmware version** is displayed

{% hint style="success" %}
Once verified, the device is ready to be used normally.
{% endhint %}

## How can you tell if your panel has an **F1** or **SF1** RF module?

Log in as an installer using the SmartHomeSec app or the web portal and go to the control panel settings. Scroll down to find information about the control panel and RF radio module firmware.

<figure><img src="/files/iEWzbHiB6uIrjZd1S8Kn" alt=""><figcaption></figcaption></figure>

If the RF firmware label is:

* **BG\_U-ITR-F1 … = F1**
* BGST-U-ITR-F1 = **SF1**

<figure><img src="/files/HQrUOibrUEyeC24wSg6s" alt=""><figcaption></figcaption></figure>

In the FW update page, select  the correct one.

<figure><img src="/files/xsvqw75FSIBoWXhJiMir" alt=""><figcaption></figcaption></figure>


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