PANEL INSTALLER MANUAL
For all Radio (HSGW, ESGW) and hybrid VESTA panels
Welcome to the VESTA Wireless and Hybrid Control Panels Knowledge Base. Here, you'll find all the essential information for installing, configuring, and maintaining VESTA security control panels that operate via wireless communication and hybrid systems.
This manual is designed for technicians, integrators, and advanced users who need a detailed understanding of these control panels. It includes step-by-step guides, troubleshooting tips, device compatibility, and best practices to optimize system performance.
QUICK GUIDE
1. Panel Registration as Installer and User
1.1 Installer Registration
Step 2: Select the + button
(Add panel)
Step 3: Enter the panel's MAC address found on a label of panel
Once the panel is registered as an installer, it is ready ✨ for configuration.
The panel must be on and connected to the internet. We have 15 minutes after powering it up to register the panel.
The MAC of the panel is always on one side of the panel physically. In the NAME field, we should place the subscriber or any identifier of the panel.
2. User Account Registration
The user account is used to control the system and is intended for the end user. From the SmartHomeSec APP, this account allows arming, disarming, and performing any operation. There are two types of user accounts: Master and Slave.
The first account we register is the Master. The main difference between the Master and Slave accounts is that the Master allows creating new users, while the Slave cannot create new accounts.
Step 1: Access the panel as installers, the default code is [7982]
Step 2: Select the Main system menu section
Step 3: Select account list
Step 4: Select add
Step 5: If it's a new user: Select create an account
Step 6: Fill in the user data for APP access
User registration completed! For information on how to operate with the user APP, follow the SmartHomeSec user guide.
3. Add and Configure Devices
To add and configure VESTA RF devices, follow these steps:
3.1 Add Devices
Step 1: Access the panel configuration from the installer APP:

Step 2: Select "Devices" in the menu.

Step 3: In the menu click "Add device".
Step 4: Select the device type you want to add, e.g., Motion Detector. Press and hold the pairing button on the device until the LED flashes (refer to the device's manual for specific instructions).
Step 5: Follow the on-screen instructions to complete the pairing process. The panel will confirm the successful addition of the device.

Important! In case of PIRCAMS and keyboards: The keystroke must be 3 or 4 seconds. While the rest of the devices with a short press is enough to add them.
Once added, the RF devices will be ready for use and can be managed from the same section, here is an example of sensor attribute configuration:
3.2 Zone configuration
4. Panel configuration and reporting to ARC (Alarm Receiving Central Station)
4.1 Security configuration
This section details how to adjust the siren duration during an alarm and set the input and output delays. For ease of identification and adjustment, critical options are highlighted in **color **red.
Ajustes -> Panel
Ajustes -> Panel -> Seguridad
La siren duration en in case of alarm
Enabling this option delays the alarm reporting by 30 seconds. (Recommended to leave OFF)
Ajustar los entry and exit delays
4.2 Panel configuration
Settings -> Panel
Settings-> Panel -> Panel
Polling --> test time to ARC
🔧 Configuration Parameters [Panel --> Panel]
AC Failure Report Wait time to detect and report power outage (AC = Alternating Current).
AC Failure Suspension If enabled, the system enters eco mode when power is cut (Panel will report every thing but app will be offline). "Disable" = panel will keep 100% online during AC failure.
Interference Report Detects and reports signal jamming attempts or radio frequency (RF: F1 and SF1) interference.
ARC Polling Interval at which a heartbeat signal (ping) is sent to the Central Monitoring Station (ARC), use every 3 minutes (Ask you ARC)
Daily Auto Check-in Time when the panel sends an automatic daily check.
GPRS/LTE Test Interval Frequency for testing GPRS or LTE mobile connection.
ETHERNET Test Interval Same as above but for wired network (Ethernet).
Disable Device Status Alerts If enabled, panel will not report device status change in UI (Open/close) Often used to save mobile data in SIM-only panels.
PD6662 Compliance European standard for intrusion alarm systems.
PIRCAMS Resolution Quality of images captured by PIR cameras.
Outdoor IR Camera in Grayscale Allows or prevents use of black and white IR cameras, useful for outdoor applications.
Bypass Ethernet Failure If enabled, ignores wired network outages. Off = detects them.
Service Failure Report (Ethernet) Reports if the panel loses connection to its server.
Power Supply Overcurrent Reset Time If an overload is detected (Only in hybrid system), the panel waits x minutes before restarting.
Wired Device Tolerance Tolerance margin for wired devices before generating an alarm.
Mute Internal Siren Prevents the panel's siren from sounding during an alarm. Off = will sound.
DNS Update Period Frequency of domain updates if using domain name instead of IP. Disabled = no updates.
4.3 Configure user codes
Inslogging -> Settings
Settings -> User PIN
Add the Name and code for each user, this code will allow the user to switch modes from the APP or keyboards see User Manual for more information.
4.4 Updating the panel
It is crucial to keep the control panel up to date to ensure optimal system performance and security. Updates may contain essential enhancements, bug fixes and security patches that protect against known vulnerabilities.
Ajustes -> Panel
Panel -> Actualización de FW
Select from the list the firmware with the highest version (Highest number and highest letter).
Once the panel is in upgrade mode Do NOT turn off or disconnect under any circumstances. The panel will restart automatically.
SWITCHING OFF THE PANEL DURING AN UPGRADE MAY RENDER IT COMPLETELY INOPERATIVE.
4.5 Reporting configuration to ARC (Alarm Receiving Center)
Reporte Eventos
Settings -> Report
In the report section we have report configuration for events and captured files for PIRCAMS photos.
In this section we configure the report URL of our ARC, and very important the GROUP 2 or higher since group 1 is used for the APP. APPENDIX 2 for examples
APPENDIX 2
Examples of EVENTS reporting in different protocols:
🔥 MANITOU (most used in Spain): ip://ACCT@IP:PORT/MAN
SIA: ip://ACCT@IP:PORT/SIA2
CID: ip://ACCT@IP:PORT/CID
Photo report.
Settings -> Report
In the report section we have report configuration for events and captured files for PIRCAMS photos.
In this section we configure the report URL of our CRA for sending photos. APPENDIX 3 for examples
Examples of PHOTOS reporting in different protocols:
🔥 MANITOU: ACCT@IP:PORT
Photo report for SENTINEL software


IMPORTANT: If you use IP cameras integrated with VESTA, you have to lower the camera resolution to 2MP or lower for proper operation.
Automation features
The panel has advanced automation functions that unlock a very high level of functionality designed to maximise the security of the system. These features allow, for example, the creation of rules where opening a door contact automatically captures an image or triggers a relay to open or close specific circuits. These capabilities not only improve system efficiency, but also provide a quick and appropriate response to security events.
Number of rules and scenes that can be created:
Rules: 100
Scenes: 50
Find out more: Scenes and automatic rules of the VESTA Alarm System
COMPLETE INSTALATION MANUALS



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