> For the complete documentation index, see [llms.txt](https://vesta-guide.gitbook.io/vesta-guide/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://vesta-guide.gitbook.io/vesta-guide/danish-dk/tredjeparter/simalarm.md).

# SIMALARM

## SIMALARM TEKNISK SUPPORT

### Her vil vi trin for trin se, hvordan man udfører de fleste procedurer på simalarm.eu.

#### HVORDAN ÆNDRER JEG MIN NUVÆRENDE ABONNEMENTERINGSPLAN?

<figure><img src="/files/7132166fce9b9e19a2b13a42ee411ff580fa3b2a" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
Denne mulighed er vigtig, når vi ønsker at **opgradere til en højere plan.**
{% endhint %}

#### HVORDAN ÆNDRER JEG BETALINGSMETODEN ELLER OPPDATERER DEN NUVÆRENDE?

<figure><img src="/files/31c2bd828b71b29ba0a1256a6fd08ca8e80653d2" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
Denne mulighed er interessant, når vi **skifter kreditkort eller bankkonto**, for at kunne holde den opdateret på platformen.
{% endhint %}

#### HVORDAN BETALER JEG EN ÅBEN ORDRE?

<figure><img src="/files/096f960d9465e716d5a40a5757dbf15579693002" alt=""><figcaption></figcaption></figure>

{% hint style="warning" %}
Det er vigtigt at betale for åbne ordrer for at **undgå at deaktivere vores SIM** kort.
{% endhint %}

#### HVORDAN ANNULLERER JEG ET ABONNEMENT?

<figure><img src="/files/7ce12f527ecbfcb46af4c72820b1a601119d8809" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
Når vi annullerer et SIM-abonnement, vil det **forblive aktiveret indtil udløbet** af den kontraherede plan; når denne periode er udløbet, vil SIM'en **ikke blive afregnet igen** og vil blive deaktiveret fra systemet.
{% endhint %}


---

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